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Old 03-13-2006, 10:57 AM   #1 (permalink)
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Default Slow Emails from and to BB's

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My company has a few Blackberrys that send and receive email via the tmo.blackberry.net email account. We have set up a forward from our Exchange 2003 Server so whenever an email is received on the server a copy is forwarded to the Blackberry of the user.

Problem we've been seeing intermittently is that email will sometimes experience a delay of a few hours before arriving at the recipient's email.

For example, an email was sent from our server (Outlook) to a BB user. This email was received instantaneously. The BB user responded within a few minutes, but his response was not received until a few hours later on both Outlook AND the original senders BB.

Is there a way to better troubleshoot where the problem lies?! I'm still getting complaints at times, but we cannot duplicate the problem.

Thanks!!

jfletcha
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Old 03-13-2006, 11:05 AM   #2 (permalink)
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This has been discussed in this and the 8700 forums. It seems the RIM NOC servers are having problems. I could not access the Verizon BIS for 2 hours today.
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Old 03-13-2006, 11:24 AM   #3 (permalink)
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Thanks! I tried searching, could you post a link to the thread?
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Old 03-13-2006, 11:29 AM   #4 (permalink)
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Ooops, got it. Thanks again!
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