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Old 03-14-2006, 07:13 AM   #1 (permalink)
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Default No Options Under Email Reconciliation

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I got a replacement blackberry yesterday. When I go to Messages -> options -> Email reconciliation, there are NO options or submenus or headings to choose from. Anyone know how to enable so I can get choices like wireless reconciliation?
7250 with 4.0.2.41
Also appears not all email accounts are working - not receiving mail from one of the accounts.
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Old 03-14-2006, 08:24 AM   #2 (permalink)
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Go to your cellular carriers BIS site and resend yourself the service books.
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Old 03-14-2006, 11:23 AM   #3 (permalink)
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Which might not work today, since RIM has a BIS sites outage.
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Old 03-14-2006, 06:25 PM   #4 (permalink)
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I have an Alltel 7250. I had no icon or System option for Enterprise activation.
I had to call Alltel's tech support. They had me set up for the Blackberry Internet Service only. They added the option for the BES, and left on the BIS option also.
I am using Echange My Mail for hosting, and I have two browser icons now.

Re-sending the service books didnt help for me. Alltel had to add the BES option. The icon appeared while still on the phone with Alltel.
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Old 03-15-2006, 04:07 AM   #5 (permalink)
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"Go to your cellular carriers BIS site and resend yourself the service books."

Couldn't find that for Verizon - happen to know where that is located?
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Old 03-15-2006, 04:11 AM   #6 (permalink)
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AH - I read that it's in the webclient setup - which has been flakey the last 3 days. I will check there when it's back up.
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