06-13-2006, 06:17 AM
Join Date: Oct 2005
Location: Brooklyn, NY
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NOTE: I could be completely off base here, but consider this...
You may be chasing your tail on this one. Intellisync doesn't handle email reconciliation, or at least doesn't SYNC. Regardless of how it's set up, it's kind of a one way sync. Moves and Deletes might replicate back to Outlook, but in six years I've never seen Desktop Manager put email INTO Outlook!
I think the only way you MIGHT be able to deal with this is to actually set up the spare Blackberry, with an email account on Exchange and a BES account, restore the email to the BB, and then FORWARD each message individually.
Restore the backup to the Blackberry, and then copy the entire contents of messages and paste them into Notes/Memo Pad, then sync.
REMEMBER ALSO, large messages are likely to be truncated, and there's no way to retrieve the rest of the message (you can't MORE!).
I can understand why a user might think this shouldn't be such a problem, however the fact is that it's REALLY difficult. Frankly, I would restore the messages to the spare Berry, give it to the user, and tell her to get someone to transcribe the needed messages. That's significantly easier than trying to get them into a PST!