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Old 12-10-2004, 11:51 PM   #1 (permalink)
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Old 12-11-2004, 05:47 AM   #2 (permalink)
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Old 02-03-2005, 01:35 PM   #3 (permalink)
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Default Redirector transactions refused by handheld

I have a 7510 (Nextel) and am trying to get Desktop Redirector working. I am trying to do this with an MS Exchange account. I have the redirector running and it picks up new emails to be sent to the handheld. It has the correct pin for may handheld as well. The problem occurs when I try to reconcile my email. The sync runs and when I open the redirector, there are no longer any emails pending to the handheld and it says: "Result of last transaction to handheld: Refused by handheld". Obviously, the messages never get dumped to my handheld. I have tried everything I couls think of and searched these forums for days for a solution. Nothing seems to work! Also, I did notice that under Messages on the device, if I click the scrool wheel and go to View Folders, it shows my Outlook folder hierarchy but if I click on Inbox or anything else it says *No Messages*... Thanks in advance for any help!
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Old 02-05-2005, 12:09 AM   #4 (permalink)
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I had thise problem with my 7100t on T-Mobile. Essentially, I had to call and have them open, or provision, BES access on my account. Apprently the redirector uses the same protocol as BES.

Maybe its a similar problem w/ Nextel...
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Old 01-20-2006, 05:03 PM   #5 (permalink)
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It seems like no matter the vendor, when a number is ported to a device, all the extra account features often get knocked off - enterprise data, broadband, tethering, etc - and we have to call in to get them reenabled. I've seen this w/ T-Mobile, Cingular, and Verizon.
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