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Old 03-25-2006, 07:16 PM   #1 (permalink)
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Default The 1001 Blackberry/Outlook Sync Question

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I know this question has been touched on many times here but I am not sure what the *current* status is on this issue, having read some conflicting information on it. I much prefer Blackberry to any other portable E-mail device on the market but for my purposes I must be able to sync *E-Mail* with Outlook. If I send E-mail to someone I must be able to save a copy (via syncing) into my Outlook outbox. Do any of the current Blackberry handhelds provide this capability? FWIW, my preferred provider is Sprint.

Just to clarify what I do Not want in order to save people time:
1. I do Not want to cc myself every message.
2. I do not want to subscribe to an outsourced Exchange/BES provider.

Thank You

p.s. It seems to me that perhaps nothing causes more confusion to new and potential users than this issue and am surprised it is not addressed in the FAQ.
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Old 03-28-2006, 12:36 AM   #2 (permalink)
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Old 03-28-2006, 10:29 AM   #3 (permalink)
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I am a newcomer to the BB as well (from a Treo 650) and I too need to keep copies of emails -- sent and received.

I have no BES (one user) and don't have hosted BES because how would I keep the hosted BES in sync with my own Exchange Server? (Answer: toss the BB overboard and move to a Windows Mobile device. Yuck. Tried the MDA. Horrible keyboard.)

But I digress.

I have the Redirector software running on my workstation. Somehow it does its Blackberry magic and emails sent from my handheld show up in the "Sent" folder in Outlook. Not perfect but good enough for science at the moment.
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Old 03-28-2006, 03:36 PM   #4 (permalink)
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Quote:
Originally Posted by Tastypeppers
I have the Redirector software running on my workstation. Somehow it does its Blackberry magic and emails sent from my handheld show up in the "Sent" folder in Outlook.
Yes, but I think that means you are on an Exchange server. I want to be able to have the same thing occur using an individual copy of Outlook without exchange.

Everyone, I first posted on this 3 days ago. Can anyone give me an answer ? I want to buy something today but am waiting until I get an answer on this question. Thanks.
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Old 04-04-2006, 10:10 AM   #5 (permalink)
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i too am in this same boat. I really want the push e-mail advantage that the blackberry has, and right now my two main mail accounts are with GMail, and then my acct. with my job that is just checked using outlook. Is there a way to have my e-mail's pushed from my outlook to my blackberry once I leave the office? Also, if so, am I able to push my work e-mail's to one "folder" and my gmail's to another "folder"?

Ian
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Old 04-04-2006, 01:17 PM   #6 (permalink)
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It seems so unusual to me that we can't get an answer to this question. But I have some initial good news. Here is what I have discovered *SO FAR*. Blackberry provides software called Desktop Redirector. The official word from RIM is that DR only works with MS Exchange. And that then gets repeated by many users to other users unfortunately. But in fact, Desktop Redirector WILL work with a single user copy of Outlook WITHOUT Exchange. What I have NOT determined is how it works if you use rules in Outlook to direct certain messages to certain folders.

In order to use DR you need to keep it running on your PC 24/7 with Outlook set up for all of your accounts. If you use a laptop that you carry around as your primary PC that could be difficult, though even that could perhaps be overcome if you have a spare PC to keep DR running on. In order to use DR with your Gmail account (AND keep it synchronized) you would have to set up Outlook to access your Gmail. As far as your folder question goes, if you mean a folder on your Blackbery, I donxxx8217;t think so.

I will post more as I can and please don't consider this answer definitive. Let me know if you have any questions.

Last edited by David Haddad : 04-04-2006 at 01:50 PM.
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Old 04-04-2006, 01:40 PM   #7 (permalink)
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I think you are going to be very disappointed in your tests. BlackBerrys do not "sync" e-mail. All other PIM items are synced, but not e-mail.

And although you may be able to get Desktop Redirector to work with Outlook running against your POP-3 e-mail account it is not supported, and in general DR is not a great program.

In any event, good luck...
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Old 04-04-2006, 02:16 PM   #8 (permalink)
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So I'm a little confused then. The google forwarding method is obviously very easy to be done. So what your telling me NJ is that I'm for the most part SOL with being able to get my corporate e-mail from my job that is checked in outlook to be pushed to my blackberry? How do millions of other people have their e-mail [email address] sent to their blackberry? Are all of these companies spending huge amounts of money to put everyone on blackberry servers? Maybe I'm completely oblivious to something here, and if I am, someone please fill me in, but as of right now I am very confused. In order for this to be done, i'm looking at probably another $20 a month in fees I would have to pay to a website service like mail2web.com to "sync" and "push" my corporate e-mail to my blackberry, correct? Wow, so much for the seemless and easy transition to set up your e-mail on your mobile device that RIM advertises eh?
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Old 04-04-2006, 01:25 PM   #9 (permalink)
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Quote:
Originally Posted by NJBlackBerry
I think you are going to be very disappointed in your tests. BlackBerrys do not "sync" e-mail. All other PIM items are synced, but not e-mail.

And although you may be able to get Desktop Redirector to work with Outlook running against your POP-3 e-mail account it is not supported, and in general DR is not a great program.

In any event, good luck...
NJBlackBerry,

I'm aware that technically Blackberry does not "sync", but that is the effective result of using DR. Or I can call it "reconcile", but I stayed away from that term since it is not the same as Blackberry Enterprise Server.

As far as it not being supported, since when did that ever stop anyone ? I visited the developers forum and discovered several users there that use DR without Exchange. I'll let you know if I am disappopinted - I may well be. I'm disappointed that I don't know if I'll be disappoitned yet .
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Old 04-04-2006, 01:28 PM   #10 (permalink)
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Ian,

Can you set up your home PC to access your Exchange server at the office?
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Old 04-04-2006, 01:41 PM   #11 (permalink)
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As in just set my my home PC's Outlook with the same settings as my Outlook in the office so I can check my e-mail from home? I'm sure I probably could, where would I go from there?
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Old 04-04-2006, 01:57 PM   #12 (permalink)
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I'm thinking that you could use your home PC to run RD. You'd also set it up to access your Exchange mailbox at work. And you'd use it to access your personal accounts which you don't want people at work to see. In other words, your home PC would redirect all of your work and personal E-mail to your Blackberry and when you responded to people from your Blackberry the response would automatically come from the correct account and appear in your Outlook sent items folder. I think that *might* work but am NOT sure.
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Old 04-04-2006, 02:05 PM   #13 (permalink)
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BTW Ian, this is all based on the assumption that you want to have your mail "synced". If that's not important, it's a very simple issue to receive all of your E-mail from your home and work accounts on your Blackberry WITHOUT using RD. The only limitations are that you would:

A. Not have E-mail you send from Blackberry show up in your sent items folder on your PC.

B. I'm not sure if you could respond from each account with that accounts E-mail address, i.e. it might have to come from one primary address of your choosing. I know you can easily retrieve from multiple accounts with Blackberry, I'm not sure though if you can send from multiple accounts.

Again, I've only spent a few minutes playing with this so far. I think I need to exit at this point and hopefully someone else can give you some definitive answers.

Thanks
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Old 04-04-2006, 02:05 PM   #14 (permalink)
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The new version of the BlackBerry Internet Service (BIS 2.0) will reconsile sent message. This will only be with certain Web Based email and ISP's that have signed an agreement and integrated with RIM. T-Mobile is already running BIS 2.0, other carriers are launching in the next couple months.
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Old 04-04-2006, 02:10 PM   #15 (permalink)
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I love how the two of us, who either dont have a blackberry yet or just now got one are the ones trying to figure out this ever annoying question that is directed to the experienced users, and yet they are never replying to the topic. What if I were to use the Redirector for my corporate e-mail to my blackberry and use the gmail forwarding method to the blackberry as well, would there be a way for the e-mail's to be seperated on on the blackberry itself or would they both be thrown into the same inbox on the blackberry and be all mixed up? What I ultimately want to happen is when I respond to my gmail stuff, it has my gmail address and sig. when I respond to my work e-mail, it has my work address and sig. then when i come into work the next day, I will have copies in my read mail/sent mail of everything from my blackberry on my outlook and when I'm back at home and check my gmail, I have copies of the mail in their appropriate folders as well. I wish this wasn't so damn complicated.
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Old 04-04-2006, 03:01 PM   #16 (permalink)
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Quote:
Originally Posted by IanHummel
So I'm a little confused then. The google forwarding method is obviously very easy to be done. So what your telling me NJ is that I'm for the most part SOL with being able to get my corporate e-mail from my job that is checked in outlook to be pushed to my blackberry? How do millions of other people have their e-mail [email address] sent to their blackberry? Are all of these companies spending huge amounts of money to put everyone on blackberry servers? Maybe I'm completely oblivious to something here, and if I am, someone please fill me in, but as of right now I am very confused. In order for this to be done, i'm looking at probably another $20 a month in fees I would have to pay to a website service like mail2web.com to "sync" and "push" my corporate e-mail to my blackberry, correct? Wow, so much for the seemless and easy transition to set up your e-mail on your mobile device that RIM advertises eh?
The OP stated that "If I send E-mail to someone I must be able to save a copy (via syncing) into my Outlook outbox." I don't think that is possible. Perhaps it is, but the BB has very limited memory.

That has NOTHING to do with people getting their inbound e-mail [email address] pushed to their BlackBerry.

It is seemless, if you understand it.

It is very easy with a BES.
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Old 04-04-2006, 03:10 PM   #17 (permalink)
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and he also stated that he does not have BES, and neither do I. Which brings my previous post back to the table.
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Old 04-04-2006, 03:22 PM   #18 (permalink)
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Without BES your options are extremely limited. I suggest you rethink your options, and strongly investigate hosted BES services.
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Old 04-04-2006, 03:33 PM   #19 (permalink)
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Though $20 extra a month may seem aggravating, as it did to me originally, there is no doubt it is worth it. You will have 100% complete syncing between your Outlook email, contacts, calendar and tasks with your BlackBerry - all the time, 24 hours a day, forever. Additionally, you will get the MDS service to ensure you will not be charged for third party IM programs by your cellular provider (another issue hotly debated in here). You will also be able to access your information at any time, from any computer with net access, on the Outlook Web Access site provided by your Hosted BES. Trust me, the $20 is money well spent. I recommend www.link2exchange.com or www.exchangemymail.com, either one will be $20 per month.
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Old 04-05-2006, 07:49 AM   #20 (permalink)
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I looked at Link2Exchange, I like what I see. My question is this, it says it will sync everything up with outlook without a problem, which outlook will it be sync'ing to? My home? My work? What if one or both of those computers is turned off? will they be updated with all that has changed on my blackberry when I turn them back on?
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