Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time because the given IMEI is shown as "Unknown" in our SIM Unlock Database.
To ensure that we have the correct IMEI, please obtain the IMEI directly from the handset by pressing *#06#. Once this is obtained, please submit a new request including the information below:
1. T-Mobile account and mobile number (required)
2. IMEI number, press *#06# on handset to get the IMEI (required)
3. Contact number or email address
4. Make and model of the phone
5. Carrier's name (if the phone came from another carrier)
6. A brief reason for the request
7. Dealer Code (if the request is from a dealer on behalf of a customer)
NOTE: If this is not a T-Mobile handset, we would need to request the unlock code from the other provider. Since T-Mobile is requesting an unlock code from another carrier we cannot guarantee the response time or that a unlock code will be provided.
Sim Unlock Department
T-Mobile USA, Inc
I then called in and was told that it was not possible with this phone.
Wow... This might be a little off-topic, but to say "$100 rip-off" service isn't exactly a good term to use. Why do I say that? Well first of all, when you get a blackberry through a carrier it is subsidized, which means you aren't paying the full price for the device. Second, with exception to the carrier, who else are you going to get to unlock your device? There is only 1 person in the world at this point who can guarantee to unlock a blackberry, who isn't connected to RIM or a carrier.
You should come to Canada where the carriers will not only gice you a hard time to get your device unlocked from them, but will also charge you $250 to do it at the same time.
Word has it that Costco in the US is selling unlocked blackberry's. Why don't you get one of those and save yourself the trouble of having it unlocked?