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Old 02-06-2005, 05:32 PM   #1 (permalink)
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Default Unlock Blackberry phones

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I have a 7100t through T-Mobile. I called to unlock the sim so I could use it in Central America. I was told that T-Mobile could not do it since Blackberry has not provided this info to T-Mobile.

I have seen that I can pay a rip off service $100 for this procedure.

Can anyone explain this situation and maybe provide a suggestion?

Nick
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Old 02-06-2005, 06:46 PM   #2 (permalink)
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Call TMO back and speak to someone else. There's also a form you can fill out, I believe. Do a search on the forum and you should find it.
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Old 02-06-2005, 07:33 PM   #3 (permalink)
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Default Did you get yours unlocked this way?

Here was their email reply to me:

----------------

T-Mobile Sim Unlock Request
Sim Unlock Reference: 0522431
IMEI: 354529000944504

Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time because the given IMEI is shown as "Unknown" in our SIM Unlock Database.

To ensure that we have the correct IMEI, please obtain the IMEI directly from the handset by pressing *#06#. Once this is obtained, please submit a new request including the information below:

1. T-Mobile account and mobile number (required)
2. IMEI number, press *#06# on handset to get the IMEI (required)
3. Contact number or email address
4. Make and model of the phone
5. Carrier's name (if the phone came from another carrier)
6. A brief reason for the request
7. Dealer Code (if the request is from a dealer on behalf of a customer)

NOTE: If this is not a T-Mobile handset, we would need to request the unlock code from the other provider. Since T-Mobile is requesting an unlock code from another carrier we cannot guarantee the response time or that a unlock code will be provided.


Thank You,

Sim Unlock Department
T-Mobile USA, Inc

-----------------

I then called in and was told that it was not possible with this phone.
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Old 02-06-2005, 07:38 PM   #4 (permalink)
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meh... IMEI can be found in Tools -> Settings -> Status
Not sure what they are talking about
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Old 02-06-2005, 07:55 PM   #5 (permalink)
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T-Roy, they are talking about the GSM code for it. Same result.

NickM61, did you purchase the handset through T-Mobile? I have not heard of any issues in unlocking the IMEI for the 7100t yet. My IMEI is the same length (and the same digits through the zeros).
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Old 02-06-2005, 09:22 PM   #6 (permalink)
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Yes. I signed a year agreement. Did you get yours unlocked? I am leaving for Belize this coming thursday.

I even bought a sim card for that country, not expecting this reply from T-Mobile.
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Old 02-06-2005, 09:25 PM   #7 (permalink)
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i didn't have mine unlocked, but plenty of people on this forum have reported successful unlocks.

have fun in Belize though - its absolutely beautiful.
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Old 02-07-2005, 09:19 AM   #8 (permalink)
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I unlocked mine successfully. Call them again and yell at them or something. Weird your IMEI wouldn't be in their "database". Tell them you want a to exchange it with one that is then.
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Old 02-07-2005, 11:09 AM   #9 (permalink)
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Default Re: Did you get yours unlocked this way?

All BBs I have seen have 010 as the first 3 digit in the IMEI number..

Quote:
Originally Posted by NickM61
Here was their email reply to me:

----------------

T-Mobile Sim Unlock Request
Sim Unlock Reference: 0522431
IMEI: 354529000944504
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Old 02-07-2005, 11:20 AM   #10 (permalink)
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Default Problem resolved

There was an issue with the IMEI number; the OP has been in touch with T-Mobile and they found the error.

BTW - my 7100t IMEI number begins with 354529... also
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Old 02-07-2005, 11:38 AM   #11 (permalink)
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Wow... This might be a little off-topic, but to say "$100 rip-off" service isn't exactly a good term to use. Why do I say that? Well first of all, when you get a blackberry through a carrier it is subsidized, which means you aren't paying the full price for the device. Second, with exception to the carrier, who else are you going to get to unlock your device? There is only 1 person in the world at this point who can guarantee to unlock a blackberry, who isn't connected to RIM or a carrier.

You should come to Canada where the carriers will not only gice you a hard time to get your device unlocked from them, but will also charge you $250 to do it at the same time.

Word has it that Costco in the US is selling unlocked blackberry's. Why don't you get one of those and save yourself the trouble of having it unlocked?

cd.
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Old 02-07-2005, 11:56 AM   #12 (permalink)
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Because Costco isn't selling the 7100t....
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