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Old 02-08-2005, 05:14 PM   #1 (permalink)
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Default BlackBerry Marks Email in Outlook 2003 As Read

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I am new to the Black Berry but a couple of my Salesmen at my company just had to have one. I will have to say i am impressed on how easy it was to set up and Admin. for them. The only problem i have is that they complain that once the email is recieved in Outlook and then forwarded to the BlackBerry Outlook marks the message as read. The salesmen hate this because if they are away from their computer when they come back they want to see what new messages have come in even if they have read them on the BlackBerry. Anyone had this problem, tech support for my BlackBerrys has no clue. So i don't know if it is a setting in the redirecter or in Outlock.
Any advise would be appreciated.
Old 02-09-2005, 06:25 AM   #2 (permalink)
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One easy workaround is to simply stop using Redirector and simply configure the email service to automatically forward a copy of all emails to your BlackBerry. So that a copy of the same email gets independently sent to both the desktop and to the BlackBerry.
Mark Rejhon
Author of XMPP extension XEP-0301: - specification - open source

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