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Old 04-12-2006, 10:52 AM   #1 (permalink)
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Question Outlook 2003 contacts don't sync correct address info

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This one has me stumped. Issue is a sync of an Outlook 2003 contact to a BB using the Desktop manager. A user has one particular contact with a business address and a home address. The home address has the 'mailing address' checkbox enabled in Outlook. When user syncs, the business address is copied over instead. Any suggestions?
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Old 04-12-2006, 11:27 AM   #2 (permalink)
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Is that the only contact with 2 addresses in the contacts list?

Off hand, if that is the only contact with 2 addresses list my guess would be that the field mapping is screwed up in destop manager so you may want to check that out.

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Old 04-12-2006, 01:53 PM   #3 (permalink)
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Quote:
Originally Posted by Abrey
This one has me stumped. Issue is a sync of an Outlook 2003 contact to a BB using the Desktop manager. A user has one particular contact with a business address and a home address. The home address has the 'mailing address' checkbox enabled in Outlook. When user syncs, the business address is copied over instead. Any suggestions?
You may want to go into the Intellisync setup area on the desktop manager and do a default reset for field mapping.
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