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Old 04-15-2006, 10:31 PM   #1 (permalink)
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I purchased a blackberry second hand, and now when i go create an account, it tells me that the PIN and ESN/IMEI are the same as another user's. What can I do to remedy this problem?
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Old 04-15-2006, 10:35 PM   #2 (permalink)
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the original owner has to change the pin and imei number on their account since it now belongs to you.....whats the pin number?
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Old 04-15-2006, 11:19 PM   #3 (permalink)
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I'm trying to contact the original owner, but I don't know if that will be possible. The PIN is 23C83DE6.
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Old 04-15-2006, 11:23 PM   #4 (permalink)
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try to register the BB again... it might of been a delay in the system or something..it happens
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Old 04-16-2006, 01:13 PM   #5 (permalink)
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Quote:
Originally Posted by silentmajority37
I purchased a blackberry second hand, and now when i go create an account, it tells me that the PIN and ESN/IMEI are the same as another user's. What can I do to remedy this problem?
It's very simple. The BESwon't allow two accounts to have the same blackebrry registered to them.

So in order to use this, the old owner has to associate a new handheld to his BES account to which he curently has YOUR handheld assigned to (thus removing the previous association automatically) or he/she needs to call his/her carrier to kill the old BIS account, which is a very easy process that tech support will be able to take care of very easily.
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Old 04-16-2006, 01:13 PM   #6 (permalink)
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the alternative, of course, is to use BES rather than the BIS- this will go around the problem and allow you touse the email services.
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