Originally Posted by silentmajority37
I purchased a blackberry second hand, and now when i go create an account, it tells me that the PIN and ESN/IMEI are the same as another user's. What can I do to remedy this problem?
It's very simple. The BESwon't allow two accounts to have the same blackebrry registered to them.
So in order to use this, the old owner has to associate a new handheld to his BES account to which he curently has YOUR handheld assigned to (thus removing the previous association automatically) or he/she needs to call his/her carrier to kill the old BIS account, which is a very easy process that tech support will be able to take care of very easily.