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Old 04-19-2006, 11:18 AM   #1 (permalink)
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BB noober here yall. i have googled and still not found what i need. i hate asking my company AGAIN, so i come here.

i got my 3rd password in a week. numbers are required in it. i can put in the letters, then i hit the halfmoon and put in my number. then i go back to letters to finish my password. nada

what do i need to do? i dont have my "rhythm" on this yet.....thanks
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Old 04-19-2006, 11:21 AM   #2 (permalink)
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Every number hit requires a hit of the 'half-moon'. By default, it's not like a cap-lock or anything like that. You can hold it down with one thumb and hit numbers with the other...then it acts like a lock.
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Old 04-19-2006, 11:23 AM   #3 (permalink)
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The half moon should work. It is a little dicey, but one thing you can do is to enter the pw wrong 5 times. After you do this you will have to enter the word "blackberry" after that the next time you enter the password it will be in clear text so you can see what you are entering.
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Old 04-19-2006, 11:25 AM   #4 (permalink)
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Quote:
Originally Posted by ebgreen
The half moon should work. It is a little dicey, but one thing you can do is to enter the pw wrong 5 times. After you do this you will have to enter the word "blackberry" after that the next time you enter the password it will be in clear text so you can see what you are entering.
Make sure you know what your company's IT policy is regarding passwords. Ours is set to 10 times and you're toast, but it can be set much lower. And if you put the password in wrong x number of times, all of your data will be deleted.
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Old 04-19-2006, 11:47 AM   #5 (permalink)
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Quote:
Originally Posted by juwaack68
Make sure you know what your company's IT policy is regarding passwords. Ours is set to 10 times and you're toast, but it can be set much lower. And if you put the password in wrong x number of times, all of your data will be deleted.

That is the dicey part.
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Old 04-19-2006, 11:58 AM   #6 (permalink)
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Quote:
Originally Posted by ebgreen
The half moon should work. It is a little dicey, but one thing you can do is to enter the pw wrong 5 times. After you do this you will have to enter the word "blackberry" after that the next time you enter the password it will be in clear text so you can see what you are entering.
actually, I've never seen this - after entering the string 'blackberry' the normal password entry box appears, and displays only *s...
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Old 04-19-2006, 12:01 PM   #7 (permalink)
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Hmmm...I wonder if that is a policy setting. I just confirmed that it was in clear text for me on the 6th attempt.
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Old 04-19-2006, 12:08 PM   #8 (permalink)
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Quote:
Originally Posted by ebgreen
Hmmm...I wonder if that is a policy setting. I just confirmed that it was in clear text for me on the 6th attempt.
Must be - I went 9 times and always saw ***s. We're in the federal space with heightened IT policy though, so...
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Old 04-19-2006, 02:52 PM   #9 (permalink)
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thanks guys....

well, after reading your posts here i got to my last login attempt and typed in my all number security password---viola! i can see the letters in place of the numbers......man thats nutty!

THEN----i got inside to check my calls and couldn't login to the IP address. i broke down and called the helpdesk. they reset my internal password (NOT the security PW) . Viola--i got in.

they said this latest PW is only temporary. so i went in to change that and the dang BB won't take ANY password. arggggg...... It says WRONG PASSWORD!!!

any advice on resetting the "internal" password? this is embarrassing cause i'm supposed to be a tech.(not a BB tech obviously)
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Old 04-19-2006, 03:53 PM   #10 (permalink)
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I don't know what you mean by "internal" password. The only passwords for BB that I know of are the password to unlock the device and the password that protects the password keeper application.
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Old 04-19-2006, 05:29 PM   #11 (permalink)
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Quote:
Originally Posted by ebgreen
I don't know what you mean by "internal" password. The only passwords for BB that I know of are the password to unlock the device and the password that protects the password keeper application.
thanks eb, i got it! yes there are 2 PW's to get into this thing. i got the 2nd one corrected. now when i sit idle for a while, the password keeper is the one i use. as you say.

now i gotta start dressing this dude up with all the goodies.....again, thanks
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Old 04-20-2006, 01:46 PM   #12 (permalink)
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Quote:
Originally Posted by seabug
thanks eb, i got it! yes there are 2 PW's to get into this thing. i got the 2nd one corrected. now when i sit idle for a while, the password keeper is the one i use. as you say.

now i gotta start dressing this dude up with all the goodies.....again, thanks
hmmm, as i tried logging today with my latest working PW. no go after 3 tries. now it says BB has been lost or stolen, call my admin! geeez, what the h**k is going on here? my helpdesk is already tired of me.......
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