BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 04-19-2006, 03:47 PM   #1 (permalink)
New Member
 
Join Date: Apr 2006
Model: 7250
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HELP - not receiving mail associated with group/distribution list

Please Login to Remove!

Hello,

I am looking for some Sage advice... I have a 7250, I connect to a BES and everything works great in terms of receiving email TO: me or CC: to me. However, if someone sends an email to a group/distribution list that my email account is in my Blackberry does not receive it! I have colleagues who have the exact same model who do not have this issue. I have checked settings and cannot find anything. I have no rules forcing mail out of my inbox to another folder on the Excahge server - I am perplexed.

Any help would be appreciated!

Thanks!
Offline  
Old 04-20-2006, 03:08 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
dodgydane's Avatar
 
Join Date: Aug 2005
Location: London
Model: 9800
OS: 6.0.0.246
Carrier: Vodafone
Posts: 362
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

what about filters; options>email filters?
Is it only one distribution list or are you a member of more and none gets delivered to your BlackBerry?
What if you reply to the email, does that appear on the BlackBerry?
Offline  
Old 04-20-2006, 06:57 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2005
Location: New York
Model: 8703e
Carrier: Verizon
Posts: 59
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HELP - not receiving mail associated with group/distribution list

Look in filters to be sure that there is no BCC filter.
Offline  
Old 04-20-2006, 07:17 AM   #4 (permalink)
Thumbs Must Hurt
 
richardsbd's Avatar
 
Join Date: Apr 2006
Location: work in Washington, DC, USA
Model: 8700c
Carrier: The 'new' AT&T (formerly known as Cingular)
Posts: 123
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I found that some of our devices were configured to receive all To: and Cc: emails (by having the associated filters active), and no other email!

Since discovering this, I check the Email Filters and delete any filters found, then configure the device to receive all email before giving out the device. This seems to ensure the VIPs get all their DL-addressed emails...
__________________
Brian

user and maintainer of a bunch of BB8700s

current project - nordoxandsoaps.com | View my LinkedIn profile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Samsung PT60A Tablet-Style Portable Ultrasound (DEMO)
$16900.0
Samsung PT60A Tablet-Style Portable Ultrasound (DEMO) picture2000PC Samsung SMD capacitor MLCC 1206 225K 2.2UF 25V X7R 10% #AA7T LW
$145.0
2000PC Samsung SMD capacitor MLCC 1206 225K 2.2UF 25V X7R 10% #AA7T LW picture3000PC Samsung SMD capacitor MLCC 1206 473K 47NF 100V X7R 10% #AA7S LW
$135.0
3000PC Samsung SMD capacitor MLCC 1206 473K 47NF 100V X7R 10% #AA7S LW picture4000PC Samsung SMD capacitor 0603 0.33UF 330NF 334K 50V X7R 10% #AA7R LW
$128.0
4000PC Samsung SMD capacitor 0603 0.33UF 330NF 334K 50V X7R 10% #AA7R LW picture4000PC Samsung SMD capacitor MLCC 0603 470NF 474K 50V X5R 10% #AA7Q LW
$128.0
4000PC Samsung SMD capacitor MLCC 0603 470NF 474K 50V X5R 10% #AA7Q LW picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.