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Old 04-20-2006, 07:58 PM   #1 (permalink)
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Default BIS Problem

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So, I am the proud owner of a brand new 7290 on Cingular. I had a 7230 on TMO way back when, and I missed it. Now that I can sync with my Mac (Pocketmac seems to be working so far) I am glad to have my Berry back.

One problem, though. I configured BIS for my personal and work e-mail, but only my personal account comes through. I checked my configuration, user name, e-mail address, server, and password, and everything is correct. I understand it may be an issue with our company's ISP, but I was able to configure a WM5.0 device to pull e-mail from this account (took the PPC back, though). Anyone else use cBeyond for mail? Our company account is with them, and I've heard a rumor that I won't be able to set up the BlackBerry to retrieve my e-mail.

Any suggestions? It would be pretty lame if I got this for work and can't get my work e-mail. I've put in an e-mail to cBeyond, but don't expect to hear back from them too soon. Thanks from a newbie.

Last edited by OnRamp : 04-20-2006 at 08:01 PM.
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Old 04-21-2006, 07:53 AM   #2 (permalink)
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Accroding to cbeyonds website all you need is something that is pop or IMAP compatible. BIS is both.

Must be something silly holding you up.
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Old 04-21-2006, 08:38 AM   #3 (permalink)
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Oops. Looks like all I needed to do was check the SSL box on BIS. Seems to have solved the problem. Haven't had a lot of e-mail traffic this morning, so we'll see if it continues to work.
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