I have a user with a 7230 BB and when we try to synch with his Lotus Notes address book, it will delete entrys from the blackberry, but not add any new contacts to the BB..I have reset the blackberry. Any help would be appreciated...

Make sure under the Intellisynch folder, under the config PIM tab, choose Advanced settings, under conflict resolution, the radio button is on notify me when conflict occurs

The radio button is checked. We get notification of Deletions just not additions

Good day everyone,

An user in our company seems to have the same problem. He adds the contact on his device, but after a while, the contact is gone! I checked the settings on my own device wich are:

On the Blackberry:
- Address Book -> Options: Confirm Delete: Yes.
- Messages -> Options -> Email Reconciliation: Delete on: Prompt

On the Desktop Manager:
- Intellisync -> Configure PIM -> Configure -> Advanced Settings -> Confirmation: Confirm record Deletions and Confirm record Changes and Additions checked on.
- Intellisync -> Configure PIM -> Configure -> Advanced Settings -> Conflict Resolution: Notify me when conflicts occur.

With these settings it works fine on my own device. So I checked these settings on the users device. The user has the same settings on his device, but still it doesn't seem to work.

Any other ideas on this issue?

Thanx in advance.

Martijn de l'Ecluse