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Old 04-24-2006, 04:09 PM   #1 (permalink)
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Arrow Please HELP: Desktop Redirector Problem

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I got a BB ( old model: 6750 ) from my manager last Friday, and I installed Desktop Manager, Device Manager and Desktop Redirector on my PC.
( We don't have Enterprise server, so I used Redirector to forward my Outlook emails to the BB. )

I noticed that I only got some of the NEW emails to my BB, but most NEW emails didn't forward to the BB. ( I am sure I didn't setup any filter. ) And those emails forwarded to my BB have long delay, more than half day. ( That is, I got the email from my BB, half day after I got it from my PC outlook. )
Why?

I opened Desktop Rediector:
Here're the info.:

Status: Running

Statistics:
Forwarded: 0
Sent from device: 0
Pending to device: 12
Expired: 0
Filtered: 0

Events:
Time the last message was received by the device: Not Available
Time the last message was sent by the device: Not Available
Time since last device contact: Not Available
Result of last transaction to the device

Why the numbers above keep "0"?
And why all those Events are "Not Available"?
I checked my co-workers PC, they all have numbers in "Statistics", and have times in "Events".

Please help!
Thanks a lot!
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Old 04-24-2006, 05:47 PM   #2 (permalink)
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any one has idea about this?
help please!
Thanks!
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Old 04-24-2006, 08:04 PM   #3 (permalink)
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Do you use MS Exchange?, Desktop Redirector only support MS Exchange.
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Old 04-24-2006, 08:18 PM   #4 (permalink)
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Quote:
Originally Posted by Divesnoopy
Do you use MS Exchange?, Desktop Redirector only support MS Exchange.
Yes, I checked MS Exchange.
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Old 04-25-2006, 08:18 AM   #5 (permalink)
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any one can help me on this?
thanks!!!
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Old 04-25-2006, 10:45 AM   #6 (permalink)
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Your mail deliver to personal folder or mail box (Exchange mail box), this is your MS Outlook setting.If you selecet personal folder, change to mail box.
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Old 04-25-2006, 10:46 AM   #7 (permalink)
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Do you see the "Desktop Redirector" icon on the desktop?
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