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Old 04-25-2006, 10:03 AM   #1 (permalink)
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Default Accidently installed BES and not internet mail

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Hi all,

I installed desktop manager on a users computer and accidently chose the BES option instead of the internet mail option. Connected the BB to the machine and it synced accross. I realised my mistake and unistalled and then reinstalled the software.

The problem is, is that when an e-mail comes in on the BB it automatically changes the status of the e-mail in outlook to "READ". So an e-mail comes in on outlook and stays as unread and then as soon as it comes in on the BB it changes to read without even doing anything.

Using 7100v with vodafone UK.

I am sure the fact i accidently installed BES is the reason as he is the only user I did this on.

Can anyone help?

Thanks
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Old 04-25-2006, 11:14 AM   #2 (permalink)
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Exchange is marking them as read after the POP requests made by BIS.

http://www.blackberry.com/knowledgec...45355&vernum=7
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Old 04-26-2006, 11:42 AM   #3 (permalink)
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Ok, I will try that but the fix in the knowledgebase article states that it is for Microsoft server 2000 we are using exchange 2003.

Will this still fix the problem?

Many thanks
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