BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 04-26-2006, 06:17 PM   #1 (permalink)
New Member
Join Date: Apr 2006
Model: 8700
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Outlook, NO BES, Reconcile Email

Please Login to Remove!

I am a new user, and have loaded Desktop Software ver 4.1 onto my laptop.

I have successfully synced the contacts and calendar.via the USB cable, using Intellisync.

However the "Reconcile Email" button is greyed out, under the Synchronise now options

If I have read all items in the forums and Blackberry support (bit vague!) the
option to have emails that have been deleted on the handheld, deleted in the inbox of outlook is not available, unless you use BES, correct or not?

Will the option always be greyed out unless you choose the BES option half way thru install procedure?, and obviously have a BES ?

The 02 XDA my client had b 4 could sync emails, but the backberry cannot without expensive enterprise software and hardware, is this correct ?

A straight forward answer to this would be appreciated
Old 04-26-2006, 07:09 PM   #2 (permalink)
CrackBerry Addict
Join Date: Apr 2006
Model: 7290
Posts: 682
Post Thanks: 0
Thanked 0 Times in 0 Posts

Only BES and redirector will allow you to do this. Redirector is only support in an Exchange Server environment.

the wireless reconciliation options for BIS vary depending on what version of BIS your carrier offers - 1.8 or 2.0. With 1.8 the emails reconcile back to the BIS inbox for deleted email only - not read/unread status. With 2.0 wireless reconcile works for deleted email and read/unread status for your integrated accont IF it is IMAP or Exchange - POP will not reconcile (IMAP will reconcile to the web site but should also reconcile to your Outlook)

Hope this is straigt forward enough
Old 04-27-2006, 09:13 AM   #3 (permalink)
New Member
Join Date: Apr 2006
Model: 8700
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation thanks for the information

So to get this right:-

I am using Freezone pop3 email, and mail sent to that address is forwarded to the Blackberry and to the Laptop, I have asked for a copy of the email to be kept on the Freezone mail server for 14 days.

Therefore any email messages deleted on the Blackberry cannot be synched/deleted from the laptop, because I am using BIS, and a POP3 account.

The only information that Intellisync can sync is Appointments, and Contacts.

This is most dissapointing, potential purchasers in a small business environment, should have this pointed out, as it means the end user having to delete items twice.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Vintage 1/2" Drive MAC VUI 166T 6 Point Impact Swivel Socket
Vintage 1/2New Vintage Velocette MAC 350cc Single 1949 Petrol Fuel Gas Tank
New Vintage Velocette MAC 350cc Single 1949 Petrol Fuel Gas Tank pictureProto Drive 6912-PKM Magnetic Hex Bit 3/8" Mac Tools M8D2 Vintage
VINTAGE MAC 1Vintage Mac Tools No. 200 Dial Indicator Set
Vintage Mac Tools No. 200 Dial Indicator Set picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.