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Old 04-27-2006, 02:24 PM   #1 (permalink)
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Join Date: Mar 2006
Location: Howard, Ohio
Model: 7290
Carrier: TMO
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Default unable to log into BIS

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This has happened twice so far today. When I go to log into my BIS on my 7290 I receive the message invalid user Id or password and after a few attempts I'm locked out. Chatted with Cingular about this and they reset my password all was fine when I did this again at lunch time I received the same message; however, when I log onto BIS on my laptop computer using the very same user ID and Passcode that the handheld won't let me use it works fine. I have been trying to get this straightened out through Cingular and so far no one has a clue. Any suggestions?

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