BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-28-2006, 12:58 PM   #1 (permalink)
New Member
 
Join Date: Apr 2006
Model: 7100
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email not deleting from Outlook 2003

Please Login to Remove!

When deleting it from the handheld. Email reconciliation is set to prompt, user selects delete from handheld and inbox and it only deletes from the handheld. Message in outlook remains.

Using 4.1 of the desktop software.

Last edited by drewdown : 04-28-2006 at 01:05 PM.
Offline  
Old 04-29-2006, 12:26 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2006
Model: 8700g
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by drewdown
When deleting it from the handheld. Email reconciliation is set to prompt, user selects delete from handheld and inbox and it only deletes from the handheld. Message in outlook remains.

Using 4.1 of the desktop software.
Did the user turn the "Wireless Reconcile" off?
Did the user move the mail to personal folder?
How about the read and unread status?
Is it can reflect handheld when the user delete mail from the mailbox?
Did you turn the "Wireless Reconcile" off from the BES?
__________________
Divesnoopy
Offline  
Old 04-29-2006, 01:13 PM   #3 (permalink)
CrackBerry Addict
 
Join Date: Apr 2006
Model: 7290
Posts: 682
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

are you on a BES or using BIS?
if you're using BIs what version? 1.8 or 2.0?
only 2.0 will reconcile down to your Outlook and then it depends on how you have your account integrated (only IMAP; OWA; mail connector will reconcile..iNotes might not 100% sure)
Offline  
Old 05-01-2006, 09:59 AM   #4 (permalink)
New Member
 
Join Date: Apr 2006
Model: 7100
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Using BES, and have more than this user using a blackberry, however only a couple are having this issue. therefore it leads me to believe is on the users side, not the server side. However I am not sure what 'it' is.

Not sure about wireless reconcile, he is using a .pst files, not sure about read and unread status, not sure about deleting from outlook and deleting from the blackberry. Not sure about wireless reconcile off from the server as well, although I 99% sure its on.

I am assuming wireless reconciliation is turned on because he is getting email updates on his handheld, its just not deleting it in Outlook when he deletes it from his handheld.

Last edited by drewdown : 05-01-2006 at 10:04 AM.
Offline  
Old 05-01-2006, 03:24 PM   #5 (permalink)
Knows Where the Search Button Is
 
morenar's Avatar
 
Join Date: Jan 2006
Location: Florida
Model: 7290
Posts: 38
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

RIM actually told me to change Wireless Reconcile from prompt to Mailbox and Handheld.
__________________
T-Mobile BB 7290 V4.0.2.49 Now on V4.1.0.309
Offline  
Old 05-08-2006, 02:45 PM   #6 (permalink)
New Member
 
Join Date: Apr 2006
Model: 7100
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Change it to what?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Prier 630-7500 Vacuum Breaker Service Parts Kit...FREE SHIPPING NEW
$8.02
Prier 630-7500 Vacuum Breaker Service Parts Kit...FREE SHIPPING NEW picture8 in1 Cavitation Vacuum Multipolar Tripolar RF BIO Hot Cold Hammmer Slim Device
$434.88
8 in1 Cavitation Vacuum  Multipolar Tripolar RF BIO Hot Cold Hammmer Slim Device pictureNice Slim Anti-aging 8 in1 Cavitation Vacuum Multipolar RF BIO Hot Cold Hammmer
$437.18
Nice Slim Anti-aging 8 in1 Cavitation Vacuum Multipolar RF BIO Hot Cold Hammmer pictureGranville-Phillips 307 Vacuum Gauge Controller
$449.99
Granville-Phillips 307 Vacuum Gauge Controller pictureSenoRx EnCor Breast Biopsy Control Module CM3000 Vacuum System VS 3000 #2
$1999.99
SenoRx EnCor Breast Biopsy Control Module CM3000 Vacuum System VS 3000 #2 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.