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Old 04-30-2006, 12:38 PM   #1 (permalink)
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Default Outlook rules (redirect vs forward)

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Hi,

I don't have a BES and I'm not using the redirector, just using Outlook Rules that sit on Exchange.

My problem is that if
1) If I redirect, I lose the "To" and "Cc" information
2) If I forward, then all emails look like they come from me

E.g. (1)

Original:
From: Joe
To: Ted
CC: MrPotatoeHead

Blackberry:
From: Joe
To: MrPotatoeHead

E.g. (2)

Original:
From: Joe
To: MrPotatoeHead

Blackberry:
From: MrPotatoeHead
To: MrPotatoeHead

(fwd message here)

Any idea how I can get back the "To" and "Cc" information?

Thx,
mph
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Old 04-30-2006, 12:44 PM   #2 (permalink)
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are you sure your actually missing the cc? I niticed it seemed like we were, but you just needed to scroll up when opening the message and they showed up. not sure if this will work for you but just a thought to try if you haven't yet.
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Old 04-30-2006, 01:48 PM   #3 (permalink)
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Yup,

I scrolled up and I never see it. When replying or reply to all, it doesn't show up either...

mph
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Old 04-30-2006, 02:01 PM   #4 (permalink)
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Can your IT set up the rules on the Exchange server itself? When you set up the rules in Outlook it will always look like it's coming from you - not the original person
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Old 04-30-2006, 02:11 PM   #5 (permalink)
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I'm assuming the rules are in Exchange itself, since I don't always have Outlook running and the rules still work on incoming email.

The problem is that for forwarded emails I see the full "to,cc" info, but the emails appear from me and for "redirected" emails, the "from" address is right, but the "to,cc" info is lost. I only know I was either on the "to" or "cc", but I don't know who else was, making reply-to-all impossible.
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