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Old 04-30-2006, 02:37 PM   #1 (permalink)
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Default Messages not being deleted in Outlook

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I'm using RIM's Redirector program to receive Outlook e-mail on my Blackberry...

If I read and reply to a message on my handheld it is correctly marked as read and replied to in my Outlook mailbox, but, if I read or delete a message on the handheld it is not being marked as read or deleted in my Outlook mailbox (I specified on the BB that the message should be deleted on the handheld and in the mailbox).

I have verified that when I read and/or delete a message on the handheld a message is received and processed by the redirector software on the PC but the message in the mailbox is not marked as read or deleted.

I edited the registry on my PC to have redirector debug information written to a file but the output doesn't suggest what is wrong. When I deleted the message on the handheld the following was logged by the redirector:

Queuing new mail through notification (external). EntryId=14
Get record key for this MAPI object, EntryId=14
Queuing new mail through notification. EntryId=14. Msgs Pending 0
Queuing DATA from [email address], Tag=-139463169, EntryId=14
Receiving packet from device, size=98, TransactionId=787080539, Tag=-139463169, content type=CMIME, cmd=0x3
Receiving OTAFM request from device, Tag=-139463169, TransactionId=787080539
Received OTAFM command from user with server disabled.
Sending OTAFM_CONFIG to device, ServerSupport=0, UserConfig=0, Conflict=1
Sending message to device, Size=102, Tag=656, TransactionId=-1001227027
Sent ETP::DATA to BlackBerry system, Tag=656
Sent ETP::STATUS to BlackBerry system, Tag=-139463169
Has anyone had this problem and figured out how to fix the problem?

Thanks for any help,

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