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-   -   How to mute certain callers (http://www.blackberryforums.com/general-blackberry-discussion/34053-how-mute-certain-callers.html)

boochaka 05-03-2006 09:50 AM

How to mute certain callers
 
I upgraded to 4.1 specifically for the ability to mute certain people's rings.

I found under the user's profile I can enable a special ring and set it to MUTE.
When I test it from my office line or a friend's line it works perfectly. However, when I mute the one guy I really need to - it rings as normal even though he is correctly identified when calling.

I have removed all the markup from the number in his profile and tried many different things.

Any idea why I can't mute (or change the ring at all) of this one caller?

juwaack68 05-03-2006 09:53 AM

Ok, I'll bite...why would you even answer the phone if you want him on mute?

Do you mean you just don't want any ring volume when this person calls you?

jungleland 05-03-2006 10:01 AM

pretty damn easy, just wish people would read the users guide..

go to profile, menu, create new exception and then go from there...

boochaka 05-03-2006 10:16 AM

juwaak68:
I don't answer the phone - but it still rings.

jungleland:
I just wish people would read the post...

I edit the profile and did "Add Custom Phone Tune"
and created a special ring and it doesnt work.

Seattle18 05-03-2006 10:17 AM

Did you do it for both in holster and out of holster?

jungleland 05-03-2006 10:23 AM

Quote:

Originally Posted by boochaka
juwaak68:
I don't answer the phone - but it still rings.

jungleland:
I just wish people would read the post...

I edit the profile and did "Add Custom Phone Tune"
and created a special ring and it doesnt work.


Touche...

Not sure what's going wrong, sounds like you did it right..

boochaka 05-03-2006 10:37 AM

Seattle18:

How do I do this?

I notice when I edit the exception under profile there is a little red mark over on the left. Maybe that means it is off?
Unfortunately, the only field I can highlight is the ring field - I can't scroll over to change that.

rcbjr 05-03-2006 11:47 AM

Delete the exception you made in the contact and start over from Profiles. Start with Create new exception and after naming it, add the contact name. Then select the Use Profile to the profile you want to use.

On some Versions of the 4.1 OS, exceptions created when editing the Contact default to the Normal Profile for Use Profile setting and you can't change them. If you have this version, create all exceptions from the Profiles page.

Hope this helps.
Rcbjr

boochaka 05-03-2006 08:48 PM

Yep! I think thats it. Thanks!!!!!


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