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Old 05-08-2006, 12:08 PM   #1 (permalink)
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We just upgraded to the exchange 03. We are having some issues with users BB's not receiving email or beeing able to send. Rebooted handhelds. We have recreated all of the profiles on the server. Regenerated encryption keys. reinstalled Desktop Manager. Wiped the handhelds...........

Some handhelds work..............At a loss at this point. Any ideas?

Some are getting an Error that reads. Intellisynch Default profile is invalid

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Old 05-08-2006, 02:20 PM   #2 (permalink)
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have you tried creating new Mapi profiles?
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Old 05-08-2006, 02:34 PM   #3 (permalink)
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yep
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Old 05-10-2006, 02:43 PM   #4 (permalink)
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Thank everyone for all of your assistance. Yesterday I had only 25 working after our 3.6 server died, upgraded to the new 4.1 server and now have 95 out of 125. YHEA!!!
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Old 05-10-2006, 02:55 PM   #5 (permalink)
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Don't forget that the latest MS updates for Exchang 2k3 can cause some issues.

http://www.blackberry.com/knowledgec...66052&vernum=8
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