BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-15-2006, 06:58 PM   #1 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default "My T-Mobile" (website) - Billing availability

Please Login to Remove!

Any other T-Mobile customers find it that the Billing Details and Current Activity areas on My T-Mobile are rarely available without a timeout or error? I'm just wanting to make sure I'm not the only one out here having issues ALL THE TIME. I've got about a 2% success rate of actually getting my information. Currently, I cannot even login to My T-Mobile as I'm receiving the error:

"An unexpected error has occurred. We apologize for any inconvenience, please try again later."
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 05-15-2006, 07:07 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2005
Location: Rhode Island
Model: 8820
Carrier: T-Mobile
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

mine says it is not viewable on a blackberry.
Offline  
Old 05-15-2006, 09:40 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Dec 2005
Model: 8320
PIN: 242a22a7
Carrier: T-Mobile
Posts: 408
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You should be able to view it with no problem. If not, you can always dial #646# send to find out your minute usage. Dial #225# send to find out how much your bill is including any unbilled charges (ringtones, games, etc). Dial #674# send to find out how many text messages that you've used.
Offline  
Old 05-16-2006, 12:03 AM   #4 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Looking more for billing details. Not viewing it from a BlackBerry - viewing it from many, MANY different PCs on different networks. URL is https://my.t-mobile.com/Billing/
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 05-16-2006, 12:12 AM   #5 (permalink)
No longer Registered.
 
digital/blasphemy's Avatar
 
Join Date: Jan 2006
Location: 'Bama
Model: 8700g
Posts: 200
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

happens all the time.
Offline  
Old 05-16-2006, 02:24 AM   #6 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100T
Carrier: T-Mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If its any Consolation the UK site is exactly the same.

Buzz
Offline  
Old 05-16-2006, 06:03 AM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Dec 2005
Model: 8320
PIN: 242a22a7
Carrier: T-Mobile
Posts: 408
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've never had that issue. I looked at my details on My T-Mobile website from my PC all of the time. I just checked a few moments ago and I saw my billing details.
Offline  
Old 05-16-2006, 10:23 AM   #8 (permalink)
Thumbs Must Hurt
 
stileshingles's Avatar
 
Join Date: Apr 2006
Location: Los Angeles
Model: 8700g
Carrier: T-Mobile
Posts: 137
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've had occasional problems with that site, but can sucessfully access it 9 out of 10 times.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.