BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-19-2006, 04:51 AM   #1 (permalink)
New Member
 
Join Date: May 2006
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Outlook Filters-Folders and Blackberry

Please Login to Remove!

My work gave me this BB and neither I or the person who set this up can figure out a solution to a problem that I am experiencing.

Before BB. I had set up filters in Outlook that if Mr.A sent me a message that is directly moved to a folder that I set up for this individual.

Now with BB when a filter is in place I don't receive that message to BB unless I turn off/disable the filter. It comes to my desktop Outlook though(the folder).

My company is using our domain and Exchange server for the BB and I am looking into a way that when a message is sent, it is moved to its folder as well as sent to BB. Is there a way to fix this?
Offline  
Old 05-19-2006, 04:56 AM   #2 (permalink)
Thumbs Must Hurt
 
SmurfBerry's Avatar
 
Join Date: Dec 2005
Location: MD
Model: Storm
Carrier: Verizon
Posts: 158
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It sounds like you got it under control, as far as setting up the filter. By filter do you mean rules an wizards.

Set up a rule inside of MS Outlook, and the rule can have it placed in a certain folder and forwarded to another email address.

I think the problem with that is your inbox needs to be open all the time.
__________________
PIN Me-30512DE5
Current- Verzion Storm
Retired BB's - Nextel 7520, Nextel 7100i, AT&T Pearl, Tmobile Pearl, AT&T Curve, Verizon Curve, iPhone too.
Offline  
Old 05-19-2006, 05:18 AM   #3 (permalink)
New Member
 
Join Date: May 2006
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

"I think the problem with that is your inbox needs to be open all the time"

You mean this is a server side change on the exchange side or BB side?
Offline  
Old 05-19-2006, 05:43 AM   #4 (permalink)
CrackBerry Addict
 
JerryD's Avatar
 
Join Date: Oct 2005
Location: Brooklyn, NY
Model: 9000
OS: 5.0.0.106
Carrier: AT&T
Posts: 877
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by johnyyz
My work gave me this BB and neither I or the person who set this up can figure out a solution to a problem that I am experiencing.

Before BB. I had set up filters in Outlook that if Mr.A sent me a message that is directly moved to a folder that I set up for this individual.

Now with BB when a filter is in place I don't receive that message to BB unless I turn off/disable the filter. It comes to my desktop Outlook though(the folder).

My company is using our domain and Exchange server for the BB and I am looking into a way that when a message is sent, it is moved to its folder as well as sent to BB. Is there a way to fix this?
The problem is that you should only be using BB filters to filter what does or does not go to the BB - not where it goes.

What you want to do is change the default FOLDERS the BB monitors or uses. Usually this is done from the Desktop Manager's Redirector settings. By default it will only monitor the Inbox. You'd want to change this to monitor the Inbox as well as the folder Outlook is redirecting Mr. A's email to.

I'm not familiar with how or if full Over The Air sync is required, but I believe this can also be done from the BES if you're on one.

J
Offline  
Old 05-19-2006, 03:23 PM   #5 (permalink)
New Member
 
Join Date: May 2006
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you. What you suggested solved my problem.

Cheers
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.