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Mobile CRM?

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Old 05-19-2006, 10:10 AM   #1 (permalink)
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Just wanted to see if you guys know what companys provide CRM for blackberrys. I know that www.10digits.com has one..is there any others? Also if you have any experience with CRM on blackberrys Id love to get feedback on how well it works for you..Thanks
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Old 05-19-2006, 10:15 AM   #2 (permalink)
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It is scary when you do not see any prices on their site ...
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Old 05-19-2006, 10:19 AM   #3 (permalink)
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Salesforce.com is great! They have an add on component for BB users that is $50/month/user. I am not aware of what their base user amount is but I knnow it is not cheap!

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Originally Posted by f!ver
Just wanted to see if you guys know what companys provide CRM for blackberrys. I know that www.10digits.com has one..is there any others? Also if you have any experience with CRM on blackberrys Id love to get feedback on how well it works for you..Thanks
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Old 05-19-2006, 10:28 AM   #4 (permalink)
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To answer the initial question, we tried various solutions. We ended up integrating ACT! with our Blackberries using the CompanionLink software. This gave us the basics we needed; contact information with history/notes, and tasks from ACT!. All other items like Sales Pipeline etc. are handled on ACT! itself. This gave us the best cost solution for our needs. If you have more needs than that, look at Nice Office; I believe their basic service is free but the "professional" service is $19.95 / month
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Old 05-19-2006, 02:01 PM   #5 (permalink)
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10 Digits is the wireless extension for Microsoft CRM solution. It is not a srtand alone. Any standard enterprise CRM solution can be extended to a BB.
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Old 05-19-2006, 03:43 PM   #6 (permalink)
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Ok im sorry..I might have phrased my question wrong...we have Microsoft CRM 3.0 now...and I want to be able to have mibile access to Microsoft CRM. I know ten digits is .net certified..wondered if anyone else knows of any others out there...and I did some reasearch and its 3k for 10users with tendigits.com
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Old 05-19-2006, 04:03 PM   #7 (permalink)
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crm on blackberry is $50/user. check out appexchange
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Old 05-20-2006, 03:43 PM   #8 (permalink)
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Are you running a BES? With 4.1 you should be able to access it easily. Vaultus is another option...
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Old 05-20-2006, 04:53 PM   #9 (permalink)
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What does CRM stand for?
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Old 05-20-2006, 05:08 PM   #10 (permalink)
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Customer Relationship Management or something like that
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Old 05-20-2006, 10:10 PM   #11 (permalink)
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Yes we have a BES 4.1 just got set up. We also have microsoft CRM 3.0 loaded on our exchange server. I just want to know if tendigits software was the only prog out there to let me use the CRM from my mobile. Ill check on that other prog thanks. Oh and by the way, if a moderator wants to make this sticky. I just found out that if you bought a blackberry after may 02 06 then you are eligible for a free BES server software with 1 license
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Old 05-20-2006, 10:11 PM   #12 (permalink)
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4.1 should have all the tools you need to extend MS CRM to the devices.
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Old 05-21-2006, 11:55 AM   #13 (permalink)
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Awsome..Ill look into it thanks!
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