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Old 05-23-2006, 07:32 PM   #1 (permalink)
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Default stored contact names not appearing for incoming calls

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i got the bb8700c a few months back and my company recently pushed down the password policy...and then i started having problems with incoming callers.

people that i have stored in my contacts arent having their names show up and i am only seeing the phone numbers of the people calling me.

is there a way to fix this...as i have been told by my IT dept that this is a limitation of the password software that is causing this (i did not have this problem for the few months prior to the password feature being pushed down)

thanks
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Old 05-23-2006, 07:40 PM   #2 (permalink)
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I have seen a thread about this here somewhere. I think it hides the contact name by design if Content Protection is on (might want to seach for that) and the password is enabled.

Edit: Here's the thread - Caller ID = NO name comes up
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Last edited by juwaack68 : 05-23-2006 at 07:46 PM.
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Old 05-23-2006, 07:47 PM   #3 (permalink)
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This probably doesnt sound like the fix for you, but maybe someone could find this useful:

If all of your contacts are stored on your Sim Card, make sure you download these into your phone book permanantly.

I didnt see contacts names for a few months until someone did this for me.
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Old 05-23-2006, 11:29 PM   #4 (permalink)
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If your BB is password protected, then when your phone is locked, it will not show the names along with the number. It's part of it's secturity features.
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Old 05-23-2006, 11:36 PM   #5 (permalink)
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i have blackberry 7100g...i went into settings>options>security. i see an option to enable or disable password. but i dont see an option to put in your password. so my question is, if i enable it...how the heck will i get back into my phone?
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Old 05-23-2006, 11:49 PM   #6 (permalink)
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Quote:
Originally Posted by vincentnyc
i have blackberry 7100g...i went into settings>options>security. i see an option to enable or disable password. but i dont see an option to put in your password. so my question is, if i enable it...how the heck will i get back into my phone?
Once you enable the password, you will be prompted to enter a new password.
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Old 05-24-2006, 12:48 AM   #7 (permalink)
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many thanks...
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