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Old 05-24-2006, 07:39 AM   #1 (permalink)
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Exclamation Sync Error - Internal Error #4198 in Log

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I recently removed several contacts from MS Outlook and just this morning sync'd my BB. I was double checking in my BB address book that everything was updated however these deleted contacts were still in my BB. I double checked my PIM settings in Desktop Manager (DM) and then I took a look at the sync log.

On the Calendar, Tasks, Notes, and Address Book they all add the following string in that log:

Internal Error #4198.
Translation Canceled!

What do you guys/girls think? Update DM and/or OS on BB?

I'm running 7290, BIS, OS 4.1.0.292, DM 4.1.1.9.

Last edited by snowskier79 : 05-24-2006 at 08:03 AM.
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Old 05-24-2006, 07:40 AM   #2 (permalink)
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First thing I would try is to delete and then add a new Outlook profile. In the past, error 4198s have been seen when Intellisync could not read the Outlook profile for some reason.
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Old 05-24-2006, 08:13 AM   #3 (permalink)
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Everything worked, thanks Jersey! I reset my PIM sync settings in DM, then remapped all of my MS Outlook apps.

I checked the sync log and all the translations were successful.

Quote:
Originally Posted by NJBlackBerry
First thing I would try is to delete and then add a new Outlook profile. In the past, error 4198s have been seen when Intellisync could not read the Outlook profile for some reason.
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