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Old 05-26-2006, 09:57 AM   #1 (permalink)
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Default Syncing delete message to Outlook 2003

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A partner of our firm just purchased a new Blackberry 7250. We are using an outsourced Exchanged provider that supports Blackberry. When he deletes messages from the Blackberry he has to delete them again on his office computer in Outlook 2003. Isn't there a way to sync the Blackberry with Outlook so he does not have to delete the same message twice? Thanks.
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Old 05-26-2006, 10:08 AM   #2 (permalink)
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Open the Messages Folder.
Click the wheel and select Options
Go into E-Mail Reconciliation and change the "Delete On" to either Prompt or Mailbox and Handheld.

That should do it.
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Old 05-26-2006, 01:28 PM   #3 (permalink)
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I followed the steps above and i still do not get updates either way. I can delete a message on either the computer or BB and the update doesnt transmit between -- Same for opening and sending a message.
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Old 05-26-2006, 01:30 PM   #4 (permalink)
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Are you using a corporate BES or hosted?
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Old 05-26-2006, 01:31 PM   #5 (permalink)
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Corporate - This worked a few days ago, but then i had to complete a complete wipe and I havent been able to get it to work since.
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Old 05-26-2006, 01:32 PM   #6 (permalink)
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If you aren't the BES Admin, check with the e-mail/BES team and see if they can look from their side.
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