05-26-2006, 11:21 AM
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Join Date: Aug 2005
Location: Connecticut - In the woods
Carrier: AT&T - Cingular
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| | Dialing Problem with extra characters in phone number field
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I sync my BlackBerry 7920 with Outlook. I sometimes enter the person's extension in the Outlook's telephone field... for example 888-555-1234 x 512.
This is causing a problem dialing those numbers - I'm using Cingular. I get an error message when I try to dial. I called Cingular - their only solution was to remove "x 512" from the phone number field.
So, is there any character that can be placed between phone number and the extension information that will "tell" the BlackBerry not to send those numbers/characters to the network? Or, does anyone have any other suggestions?
Thanks in advance for your help and have a great weekend.