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Old 05-30-2006, 08:23 AM   #1 (permalink)
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I am tired of Nextel, and everyone I know is switching off of them, so the chirp is less of a need for me.

With that being said, I want to switch to a different company. I would like suggestions based primarilly on the Blackberry data plan. In the past I have read where companies have screwed up bills and charged for excessive data. I don't EVER want to run into that problem.

With that being said, who do you suggest I switch to??
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Old 05-30-2006, 08:35 AM   #2 (permalink)
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If your not connecting to a BES server, T-Mobile will be the cheapest ($20/month) for an unlimited BlackBerry data plan. I have been using T-Mobile for the past 12 months and have not had a single problem with them. When I have had to call them (for someone else) they have provided great service. I would recommend T-Mobile, but it all depends on their coverage area where you are at.
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Old 05-30-2006, 08:42 AM   #3 (permalink)
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I just looked at T-Mobiles coverage, and it is spotty, at best around me.

My company gets discounts with Cingular and Verizon. Can anyone tell me anything about either's BB plan?

I may also convert to the Sprint side of the house, and I can get discounts there. Just concerned about BB Data usage costs, AND coverage.
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Old 05-30-2006, 09:05 AM   #4 (permalink)
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Another thing I was looking at that greatly concerns me:

The data coverage isn't nearly as good as voice coverage for most of these companies. Take Cingular. They seem to have the whole state of Florida for Voice, but their data is significantly less.

BLAH - I really don't know what to do :(
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Old 05-30-2006, 09:33 AM   #5 (permalink)
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Wirelessly posted (Verizon BlackBerry 7250: BlackBerry7250/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

I'd strongly recommend Verizon Wireless, the coverage is fantastic nation-wide for both data and voice, and the data is blazing fast, especially if you are in an EV-DO area, which is growing everyday. You can look on these forums about people who have had bill problems with Cingular totalling hundreds of dollars, plus, part of that problem is they charge extra for 3rd part application use, which VZW doesn't.
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Old 05-30-2006, 11:07 AM   #6 (permalink)
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Quote:
Originally Posted by Milkman
I am tired of Nextel, and everyone I know is switching off of them, so the chirp is less of a need for me.

With that being said, I want to switch to a different company. I would like suggestions based primarilly on the Blackberry data plan. In the past I have read where companies have screwed up bills and charged for excessive data. I don't EVER want to run into that problem.

With that being said, who do you suggest I switch to??
I think you might be wrong to base your decision just on which blackeberry plan is cheaper, etc. What you really need to find out is which carrier provides the best coverage where you live, work, travel, play, etc. A cheap plan is not really cheap if you don't have coverage.

You also need to look at what you use the BB for. Is it email? Is it surfing? etc. Verizon is probably a bit faster with EV-DO than the Cingular/T-Mo EDGE network. But speed is only an issue if you think it is and they are catching up.

As for the problems, they all have them. Don't let anyone fool you on that end. I personally don't think any are as bad as they are made out to be in the forum however.

I have an 8700c on Cingular with the unlimited data plan right now. I was on Verizon BB previously. Will most likely stay Cingular as the coverage here in New England is excellent, the rates are OK and I have not had any major issues with Customer Service. But I also carry a Verizon phone and wireless card just in case!

Just my 4 cents worth.
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Old 05-30-2006, 11:15 AM   #7 (permalink)
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Swithed from a Nextel 7520 to a Sprint 7250 with no problems... No ETF...Better corp. discount ... cheaper voice plan ....ED-VO ...Unlimited BB Data plan 39.99... Great coverage for me....Of course it is all dependant on coverage in your area

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Old 05-30-2006, 11:44 AM   #8 (permalink)
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I'm on Cingular with an 8700c on a company BES. I have the unlimited data plan. I've never had any problems. Based on many posts to this site, maybe I'm alone in that regard. I enjoy great coverage pretty much where ever I travel and I travel a lot. The only time I pay extra is when I travel out of the country. I travel to Canada several times a year, eh? And my bill usually goes up 50 bucks or so that month. [Traveling to Lake Louise near Banff in August. Looking forward to that.]

Just saying I'm a pretty happy Cingular customer right now. Maybe it's because I'm comparing it to being on AT&T before. I had several major problems with customer service with them.
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Old 05-30-2006, 12:02 PM   #9 (permalink)
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Quote:
Originally Posted by mriff
I'm on Cingular with an 8700c on a company BES. I have the unlimited data plan. I've never had any problems. Based on many posts to this site, maybe I'm alone in that regard. I enjoy great coverage pretty much where ever I travel and I travel a lot. The only time I pay extra is when I travel out of the country. I travel to Canada several times a year, eh? And my bill usually goes up 50 bucks or so that month. [Traveling to Lake Louise near Banff in August. Looking forward to that.]

Just saying I'm a pretty happy Cingular customer right now. Maybe it's because I'm comparing it to being on AT&T before. I had several major problems with customer service with them.

You're not alone. I, too, have the Cingular, BES, 8700c scenario, and couldn't be happier. It's more expensive than Tmo, but I'd rather have my phone work everywhere I'm at. Didn't have the same experience with Tmo, unfortunately.

I've never been charged for anything out of the ordinary, also, FWIW.
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Old 05-30-2006, 06:21 PM   #10 (permalink)
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Thanks for all the advice.

Any other info? Please feel free to pitch in!
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Old 05-30-2006, 07:29 PM   #11 (permalink)
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I was with AT&T until they became Cingular. I have used T-Mo for over a year now. My experience has been that, with all carriers, there is usually somewhere they have probs, and there are usually lots of places where they work. You really do need to ask people about performance from others who have service in the places you need it.

With Cingular, I couldn't get a signal inside a casino in Vegas but all my workmates who had T-Mo were able to use their phones. Then, there are places in Atlanta where no carrier seems to have a signal at all. I have been out in remote areas of even Idaho and still had service with T-Mo, but before I went there I expected to be out of luck.

So, yes, I have been happy with T-Mo but it seems that all carriers have problems somewhere. Verizon seems to be the one I hear people rave about great coverage. However, the T-Mo flat $20/mo for BBerry service is nice. With a BES, it's only $30/mo.

Good luck, it's not an easy choice!
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Old 05-30-2006, 07:31 PM   #12 (permalink)
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The best thing to do is get set up at what you would consider your best choice, and take advantage of their 15 or 30 day trial period. If you love it, stick with it. If not, move on to selection number 2, and so on.
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Old 05-30-2006, 07:44 PM   #13 (permalink)
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Something else to consider:

Do you ever travel internationally? A GSM based phone is going to have a HUGE advantage over Verizon in that scenario.
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Old 05-31-2006, 08:58 AM   #14 (permalink)
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I rarely travel internationally. So rarely in fact that it isn't even a consideration in my choice.

ALSO, I am not connecting to a BES.
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Old 05-31-2006, 01:08 PM   #15 (permalink)
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I would say Cingular would be the way to go, by years end they should have UMTS running in most markets, and 850mhz moved over from AT&T wireless. Once all thats in place they will be the carrier to bet.
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Old 05-31-2006, 01:13 PM   #16 (permalink)
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Quote:
Originally Posted by Seattle18
The best thing to do is get set up at what you would consider your best choice, and take advantage of their 15 or 30 day trial period. If you love it, stick with it. If not, move on to selection number 2, and so on.

The only issue you may want to consider before moving in and out of companies based on return periods is that most wireless companies bill in advance, so if you try and cancel you usually get stuck with a first mths bill plus depending on the carrier they may not be willing to credit back activation fees.
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Old 05-31-2006, 03:50 PM   #17 (permalink)
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Quote:
Originally Posted by Milkman
Thanks for all the advice.

Any other info? Please feel free to pitch in!
You ALWAYS need to pick the carrier that has the best coverage in the area you will be using the phone. Coverage is everything! SO, if Nextel had the best coverage, I would suck it up and stick with them. If not go with the second best.

Without coverage you have nothing!
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Old 05-31-2006, 04:16 PM   #18 (permalink)
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I have had T-Mo for the last 3 years and although their service has been great there were things I had to call and haggle to get corrected:

1) Network coverage areas...I only had to return 2 BlackBerries due to signal issues (couldn't get a signal in my own house or outside) that couldn't be resolved which leads to the following.

2) Customer Service...They have only screwed up one time and sent a replacement BB to the wrong address. Got it straightened out after a nasty phone call.

3) Billing...I just fought with them tooth and nail to find out why they claimed they were missing payments when I paid every bill on time (thankfully that was solved and avoided me porting BACK to Cingular).

Other than that, I've been very happy with T-Mobile and I only pay about $62USD per month for BB Unlimited Data (BIS), unlimited messaging, and equipment protection. I don't use my BB for a phone which I know would add about $20 or more to the account and lead back to the problems with overcharging for minutes I don't even use.

Like everyone else is saying, no one is perfect but go with signal first, then tack on other features you need.

Last edited by EricaJ1074 : 05-31-2006 at 04:19 PM.
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Old 05-31-2006, 05:23 PM   #19 (permalink)
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I use VZW primarly in central florida (orlando) and have never had coverage issues here or any other major metro area, the only place I recall that I don't get coverage is southern GA on I-75. So I'm quite happy with the VZW BB service on a 7130e.
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Old 05-31-2006, 06:01 PM   #20 (permalink)
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Quote:
Originally Posted by jcjwireless
The only issue you may want to consider before moving in and out of companies based on return periods is that most wireless companies bill in advance, so if you try and cancel you usually get stuck with a first mths bill plus depending on the carrier they may not be willing to credit back activation fees.
I have switched around several times, because I have moved cities a lot recently. And it has been my experience that most companies, particularly the big ones, only charge you for minutes/data used during the test period, and all fees, including activation fees, are refunded.
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