BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-03-2006, 09:18 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Mar 2005
Location: Cleveland
Model: 8703e
PIN: 32bb27d9
Carrier: Sprint
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Voicemail problem

Please Login to Remove!

Ok maybe some one can help me. I just upgraded my software for my BB7520 to 4.1 and I am having issues with my voicemail. When I hold and press the voicemail it gives my number plus four or five other numbers after it and then it either says call failed on the screen or it says the number is wrong. So then I tried to just dial my number and the when I press call an extra 2 and 4 come in after my number so it doesn't go through. So then I tries to delete the speed dial and type it in again but it does the same thing. I do not know what is going on with it but it is driving me crazy. So what should I do?
PIN: 32BB27D9
Old 06-03-2006, 09:22 AM   #2 (permalink)
Thumbs Must Hurt
twharms's Avatar
Join Date: May 2006
Location: Golden, Colorado
Model: 8320
Carrier: Tmo
Posts: 195
Post Thanks: 0
Thanked 0 Times in 0 Posts

Wirelessly posted (BlackBerry7290/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Sounds to me like you should call your carriers tech support dept.
Kiss me twice, I'm schizophrenic.

PIN: 2031512F
Old 05-03-2007, 11:43 AM   #3 (permalink)
New Member
Join Date: Mar 2007
Model: 8703e
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts

As odd as this may seem, here's what I did for a Nextel 7520:

Deleted speed dial voicemail entry for 1 or W
Cleared the device event log by holding ALT L G L G
Took out the battery, rebooted, and it worked

Every time I tried editing the number through Phone log > Options > Voicemail it would revert back to the wrong number. Deleting the speed dial entry and pulling the battery did not work until I cleared the even log. Clearing the log was the KEY.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.