BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-03-2006, 06:42 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: May 2006
Location: Dayton, OH
Model: 9630
Carrier: Verizon
Posts: 81
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BIS and IMAP with a twist

Please Login to Remove!

One of the email accounts I added to my BIS account use separate subdomains for sending and receiving mail (ie. imap.server.edu to receive and mail.server.edu to receive) I seem to be able to receive email on this account, but any messages I send "look" like they send, but in fact are never received. I know the IMAP and BIS has been discussed, but this is a little different I think. I did search but didn't find anything like this in the first 3-4 pages of results. I am using Verizon BIS by the way.
Offline  
Old 06-03-2006, 07:44 PM   #2 (permalink)
CrackBerry Addict
 
gdpmumin's Avatar
 
Join Date: Jan 2006
Location: South Carolina
Model: 9630
Carrier: VZW
Posts: 934
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (VZW 7130e: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry7130e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Use the advanced settings to enter the settings yourself.
__________________
GDPmumin
9630
Offline  
Old 06-03-2006, 08:16 PM   #3 (permalink)
BlackBerry Extraordinaire
 
Join Date: Oct 2005
Model: 8220
Carrier: WiFi hotspot
Posts: 1,009
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Check that your sent emails do not end up filtered as spam by overzealous spam filter.
Offline  
Old 06-03-2006, 10:47 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: May 2006
Location: Dayton, OH
Model: 9630
Carrier: Verizon
Posts: 81
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've tried sending them to my own domains and others. I have four email accounts on 4 different domains, two of which I control and none of them are coming.
Offline  
Old 06-03-2006, 10:51 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: May 2006
Location: Dayton, OH
Model: 9630
Carrier: Verizon
Posts: 81
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by gdpmumin
Wirelessly posted (VZW 7130e: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry7130e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Use the advanced settings to enter the settings yourself.

The advanced settings don't offer me any choices other than SSL.
Offline  
Old 06-04-2006, 04:37 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2006
Model: 7130e
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

so let me see if i understand the problem. The server you recieve mail from is imap.something.edu and an on traditional mail clients you send the mail through mail.something.edu.

since from your bb you won't be sending your email through the mail.something.edu server i don't understand the issue, have it poll imap.something.edu to get your mail then just edit your "sent from" address to reflect the mail.something.edu address it's possible to have multiple "sent from" addresses that you can change for every email you send
Offline  
Old 06-04-2006, 08:13 AM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: May 2006
Location: Dayton, OH
Model: 9630
Carrier: Verizon
Posts: 81
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Maybe I am misunderstanding. This is a screenshot of the advanced settings in the account I am referring to. There is no option for Send Using in either the general or advanced setting.
Attached Thumbnails
BIS and IMAP with a twist-advanced.jpg  
Offline  
Old 06-04-2006, 08:30 AM   #8 (permalink)
BlackBerry Extraordinaire
 
Join Date: Oct 2005
Model: 8220
Carrier: WiFi hotspot
Posts: 1,009
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by franzey
I've tried sending them to my own domains and others. I have four email accounts on 4 different domains, two of which I control and none of them are coming.
Out of curiosity, which domains are you sending your emails to?
Offline  
Old 06-04-2006, 08:40 AM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: May 2006
Location: Dayton, OH
Model: 9630
Carrier: Verizon
Posts: 81
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Berry One
Out of curiosity, which domains are you sending your emails to?
Cedarville.edu
is address is the one I am having problems with.

Last edited by franzey : 06-04-2006 at 11:22 AM.
Offline  
Old 06-04-2006, 09:17 AM   #10 (permalink)
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by franzey
Maybe I am misunderstanding. This is a screenshot of the advanced settings in the account I am referring to. There is no option for Send Using in either the general or advanced setting.
You will find the Sent From in the Edit screen for that account on the main screen, not the Advanced screen. Also, you don't need to worry about the server's SMTP address. When sending from a BIS configured email address on the BB, the BIS sends directly and not from your IMAP server.

If you can explain the details of the problem a bit better, maybe we can help.
Offline  
Old 06-04-2006, 11:25 AM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: May 2006
Location: Dayton, OH
Model: 9630
Carrier: Verizon
Posts: 81
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by whsbuss
You will find the Sent From in the Edit screen for that account on the main screen, not the Advanced screen. Also, you don't need to worry about the server's SMTP address. When sending from a BIS configured email address on the BB, the BIS sends directly and not from your IMAP server.

If you can explain the details of the problem a bit better, maybe we can help.
Here is the edit screen for this account. There is no Sent From present.



{UPDATE}

It appears that I am receiving the emails now. Not sure what the issue was, but tests as of this afternoon were working. It hasn't been for 3-4 days since I set up the account, but they do seem to be coming now.

Thanks for all the help!!

Last edited by franzey : 06-04-2006 at 11:31 AM.
Offline  
Old 06-04-2006, 11:33 AM   #12 (permalink)
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by franzey
Here is the edit screen for this account. There is no Sent From present.
Sorry, Sent From was part of the old BIS. So, when you send an email using that email address in the BB, it never gets delivered. To ensure the BIS is actually sending from this account, send an email to [email address] - this should be returned as an invalid email account on AOL.

If you get this failure on the BB, then it must be spam filtering on the far end email server. Most servers just toss the message without a failure.

If you still have problems, send me a PIN (in my signature) and I will assist you.
Offline  
Old 06-04-2006, 10:35 AM   #13 (permalink)
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by franzey
Here is the edit screen for this account. There is no Sent From present.



{UPDATE}

It appears that I am receiving the emails now. Not sure what the issue was, but tests as of this afternoon were working. It hasn't been for 3-4 days since I set up the account, but they do seem to be coming now.

Thanks for all the help!!
Good to see its resolved. I know VZW was having problems with emails being sent to vzw.blackberry.net - in fact I had to recreate mine as it got corrupted on the RIM servers.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.