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Brentws 06-07-2006 11:39 AM

Blackberry Phone Question
I did a search but could find nothing on this. I know that on a blackberry that you can join or conference two calls. Is there a way to join the calls and then drop out of the call without disconnecting the other callers. Essentially it would be like a call transfer. I am in a heavy customer service industry and it would be way better to tell a customer that I can connect them to who they need to talk to as opposed to giving them another number that they need to dial.

Brentws 06-09-2006 04:15 PM

Come On. Nobody got an answer for this?
I was hoping this would be the placed to help me.

Donna 06-09-2006 04:24 PM

Check out this thread:

Brentws 06-09-2006 05:18 PM

RE: Phone call
Thank you. The thread you mentioned only covers conference calling. I know you can do that on a Blackberry, my question was about doing a 3-way call and then dropping out of the call without disconnecting the other parties. Kinda like a call transfer.

trinybwoy 06-09-2006 08:12 PM

hey, PIN me and i shall tell u ..its kinda tricky tryning to explain it all at once in a

NuDirection 06-09-2006 10:44 PM

Wirelessly posted (BlackBerry7100/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I know at my current job we have voip and I forward my calls to my blackberry and I can control all my calls via the cisco phone with no problem I'm not sure if that answers your question but ya :p

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