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06-12-2006, 09:51 AM
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#1 (permalink)
| | Thumbs Must Hurt
Join Date: Jul 2005 Location: Ohio Model: 9800 Carrier: AT&T
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|  Changed rate plan to $29.99 now no Blackberry Browser?
Please Login to Remove! The Cingular Browser is the only one working now that I switched the Rate plan to $29.99 from the $44.99... Did this happen to all or is this a problem I am having?
Thanks
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Currently use: Torch 9800 (unless I cant get the WiFi to auto connect, then I am getting a Galaxy S Android)
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06-12-2006, 09:55 AM
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#2 (permalink)
| | Thumbs Must Hurt
Join Date: Dec 2004 Location: Southern California Model: 9630 OS: 5.0 Carrier: VZW
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Did you try sending your service books again from BIS 2.0? | | Offline
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06-12-2006, 10:01 AM
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#3 (permalink)
| | CrackBerry Addict
Join Date: Jun 2005 Location: Signal Mountain, TN Model: 9900 PIN: Positive Intrinsic Negative??? Carrier: at&t
Posts: 728
Post Thanks: 1 Thanked 4 Times in 4 Posts
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Quote: |
Originally Posted by hnwosu Did you try sending your service books again from BIS 2.0? | If that does not work, Go to options and then possibly advanced options. Go into Host Routing table. Press the wheel and choose register now. They should come back.
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Tri-wielding Z10/9900/9670
9810,9800,9700,8220,9000,8820,8800,7270,
8700c,7290,7230,7510,6510,5810,957,857,950
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06-12-2006, 10:05 AM
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#4 (permalink)
| | BlackBerry Extraordinaire
Join Date: Mar 2006 Location: Philadelphia, PA Model: BOLD OS: 5.0.0.348 Carrier: At&t
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Quote: |
Originally Posted by Bjgrim If that does not work, Go to options and then possibly advanced options. Go into Host Routing table. Press the wheel and choose register now. They should come back. |
yup... | | Offline
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06-12-2006, 10:10 AM
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#5 (permalink)
| | Knows Where the Search Button Is
Join Date: Mar 2006 Model: 8700c Carrier: Cingular
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Does the new $29.99 plan include WAP? Anyone having problems with the apps? | | Offline
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06-12-2006, 10:34 AM
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#6 (permalink)
| | Thumbs Must Hurt
Join Date: Jul 2005 Location: Ohio Model: 9800 Carrier: AT&T
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my IM+ wap is working.. still no bb browser.
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Currently use: Torch 9800 (unless I cant get the WiFi to auto connect, then I am getting a Galaxy S Android)
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06-12-2006, 10:49 AM
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#7 (permalink)
| | BlackBerry Extraordinaire
Join Date: Dec 2005 Location: New House Model: 8310 PIN: 2453F457 OR 242B5C50 Carrier: Cingular
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Maybe this is part of the reason why Enterprise users still have to pay $44.99? | | Offline
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06-12-2006, 11:18 AM
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#8 (permalink)
| | Thumbs Must Hurt
Join Date: Jul 2005 Location: Ohio Model: 9800 Carrier: AT&T
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Fixed, I wiped the handheld and it all started working again.
I have IM+ running and the browser fine with the new plan.
Thanks
Tom
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Currently use: Torch 9800 (unless I cant get the WiFi to auto connect, then I am getting a Galaxy S Android)
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06-12-2006, 11:51 AM
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#9 (permalink)
| | New Member
Join Date: Jan 2006 Location: Fayetteville, AR Model: 8700c
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Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
New plan is the same it's just cheaper. I had browser problems for an hour or so but now its dandy
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So I found this secret OTA program that can control your mom...
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06-12-2006, 03:05 PM
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#10 (permalink)
| | Knows Where the Search Button Is
Join Date: Mar 2006 Model: 8700c Carrier: Cingular
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UPDATE: I had cingular add the $29.99 plan and all my WAP apps work. So far so good! | | Offline
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06-12-2006, 08:23 PM
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#11 (permalink)
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Join Date: Jun 2006 Model: 7130c
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How do you wipe it? I still have the same problem... I even tried removing and replacing the battery.
Chris Quote: |
Originally Posted by rollerbones Fixed, I wiped the handheld and it all started working again.
I have IM+ running and the browser fine with the new plan.
Thanks
Tom | | | Offline
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06-12-2006, 08:46 PM
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#12 (permalink)
| | New Member
Join Date: Mar 2006 Model: 8700c Carrier: AT&T
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I tried the same things, nothing worked.
Contacted Cingular (via live chat on their customer forums website) and asked them to provision the BlackBerry Browser and gave them my PIN. Problem solved. Quote: |
Originally Posted by topher.d How do you wipe it? I still have the same problem... I even tried removing and replacing the battery.
Chris | | | Offline
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06-13-2006, 12:27 PM
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#13 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2005 Location: Metro Atlanta, Georgia Model: Storm Carrier: Verizon
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Do the TCP applications and settings still work? | | Offline
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06-13-2006, 12:39 PM
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#14 (permalink)
| | Knows Where the Search Button Is
Join Date: Mar 2006 Model: 8700c Carrier: Cingular
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All my TCP apps work. | | Offline
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06-13-2006, 01:07 PM
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#15 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2005 Location: Metro Atlanta, Georgia Model: Storm Carrier: Verizon
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Quote: |
Originally Posted by EcC All my TCP apps work. | Thanks!
This does not affect the rate plan, rollover minutes, or contract status does it? | | Offline
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06-13-2006, 01:17 PM
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#16 (permalink)
| | CrackBerry Addict
Join Date: Jan 2006 Location: Tyler, TX Model: Torch OS: 6.0.0.695 PIN: 22D1C6A9 Carrier: at&t
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Wirelessly posted (BlackBerry 8700c: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
I had the same problem when I chnged to the $29.99 plan. For atleast an hour the BlackBerry browser wouldn't work. I had both browser icons, but only when I tried the BB browser, it would tell me that the internet was unavailable. But when I tried the Cingular browser everything worked fine.
I took about an hour and a half before everything started working normally.
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LG9100f > 7280 > 8700c > HTC 8525 > HTC 3125 > BlackJack > HTC 8125 > Curve 8130 > Bold 9000 > iPhone 3Gs > iPhone 4 > Torch 9800 > iPhone 4
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06-13-2006, 01:49 PM
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#17 (permalink)
| | CrackBerry Addict
Join Date: Nov 2005 Location: SE PA thus the name^^ Model: 9800 PIN: eapple and ham pizza is good Carrier: AT&T
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Just to tack on some info...this was discussed in the other thread at length yesterday and last night.
If anyone has the Browser problem after switching to the $29.99 plan they should call BB tech support @ Cingular and let them know. The tech will change some settings and have you re-register your Host Routing Table and it will be fixed.
Call this #:800-304-3044
Some people are doing live chat to get it fixed also, for that go here: http://forums.cingular.com/cng/user_...at.id%3Dtschat
Here is the thread: Cingular rolls out BIS 2.0 & Unl Price drop!
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Last edited by johnfromphilly : 06-13-2006 at 01:53 PM.
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06-13-2006, 03:10 PM
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#18 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2005 Location: SF Bay Area, CA Model: 8800 Carrier: Cingular
Posts: 49
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Quote: |
Originally Posted by johnfromphilly If anyone has the Browser problem after switching to the $29.99 plan they should call BB tech support @ Cingular and let them know. The tech will change some settings and have you re-register your Host Routing Table and it will be fixed.
Call this #:800-304-3044 |
Yesterday, when I spoke to the Support rep, they said that the browser can disappear as a function of going with the lower rate plan. They can re-add it on the call. | | Offline
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06-13-2006, 06:30 PM
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#19 (permalink)
| | Thumbs Must Hurt
Join Date: Aug 2005 Model: 8100
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I have called twice to switch to the $29.99 plan and no one knows about it. | | Offline
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06-13-2006, 06:46 PM
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#20 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2005 Location: SF Bay Area, CA Model: 8800 Carrier: Cingular
Posts: 49
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Quote: |
Originally Posted by trustworthy I have called twice to switch to the $29.99 plan and no one knows about it. | When I called, they didn't know about it either. I had to physically go into a Cingular store and they were able to find it. One guy mentioned that they weren't supposed to promote it until 6/18. I wonder if that has something to do with why people are having so much trouble. | | Offline
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