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Old 06-15-2006, 03:06 AM   #1 (permalink)
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Hello,

we have some a some blacberry 7730's with 16MB of memory. The version is 4.0.0.188.

Within the status the file total is - 13500416 and free file is - 1587048. I killed the blackberry and monday which wiped the device and steup the device for the user again. Before the kill it had no free memory. I have check the device and it only seems to have four days worth of email but yet the device seems to be running out of memory! Is the blackberry OS using 11MB of Memory?

Thanks

Phill
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Old 06-15-2006, 03:32 AM   #2 (permalink)
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Quote:
Originally Posted by phill
Hello,

we have some a some blacberry 7730's with 16MB of memory. The version is 4.0.0.188.

Within the status the file total is - 13500416 and free file is - 1587048. I killed the blackberry and monday which wiped the device and steup the device for the user again. Before the kill it had no free memory. I have check the device and it only seems to have four days worth of email but yet the device seems to be running out of memory! Is the blackberry OS using 11MB of Memory?

Thanks

Phill
I support a large number of BlackBerry users (among other things), and your experience is what I've seen on all devices with 16Mb or less of memory. We're trying to get users to upgrade their devices so they can sync wirelessly and retain more than a day or two of email.

You can try to free up a bit more memory by removing unneeded things - Brick Breaker, Foreign Language Support, etc. If you don't use Notes/Memos or Tasks, get rid of them. You can do it on the Blackberry itself, or with the Application loader.

Amazon has several nice deals on Blackberries, although most require a new service plan. Go to:
http://www.amazon.com/gp/search/002-4932718-0708826/ref=wr_pho_fb_sam/002-4932718-0708826?node=301187&field-vendor=BlackBerry


J
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Old 06-15-2006, 03:53 AM   #3 (permalink)
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so is the OS taking all the memory?

cheers

phill
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Old 06-15-2006, 04:15 AM   #4 (permalink)
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so is the OS taking all the memory?

cheers

phill
Yes. The code for 4.x OS is significantly larger than 3.x due to the new wireless sync of Address Book, Tasks, and Memos.

I suppose you could downgrade to an older OS, but you'd have to search the forums for how to do that - Application Loader won't do it normally.


J
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Old 06-15-2006, 06:29 AM   #5 (permalink)
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Lots of our exectives had this problem with Nextel 7510s (which had 16MB of memory). Switching to 7520s (32MB) and now 8700cs (64MB) has alleviated those problems. Using Application Loader (in Desktop Manager) to downgrade your OS appears to be the best bet (either that or get a new BB with more memory!).

Aaron
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