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Old 06-19-2006, 11:54 AM   #1 (permalink)
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Default Help with BIS 2.0 deleting

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Hey, I have upgraded to Cingular BIS 2.0. the problem i am having with the web client is that my emails have exceeded my webmail storage capacity, however I cant find my mailbox to delete the messages from. I used to just sign in and my mailbox would be on the web client. Anybody know where i can find that mailbox?
Thanks!
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Old 06-19-2006, 11:57 AM   #2 (permalink)
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There is no mailbox anymore, you can only access your mail on the BB with the new BIS.
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Old 06-19-2006, 12:02 PM   #3 (permalink)
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Quote:
Originally Posted by nb_mitch
There is no mailbox anymore, you can only access your mail on the BB with the new BIS.
So it looks like I'm in big trouble, the switch must have happned when my mailbox was full, now everytime I send an email i get the notice that my storage capacity has been exceeded. Guess I'll have some nice lengthy conversations with the wonderful folks at Cingular. Thanks for the quick reply!
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Old 06-19-2006, 12:26 PM   #4 (permalink)
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102 UP.Link/6.3.0.0.0)

There was some notice when I signed upfor the 2.0 BIS, or so I thought, that there was no limit to the amount of email on the server but that the emails would auto-delete after 30 days. Your BB might start cleaning itslef up soon. Not sure.
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Old 06-19-2006, 12:27 PM   #5 (permalink)
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Something doesn't sound right. Your mailbox should have increased from 25 to 499 MB. It's unlikely to be full.
Call Cingular.
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Old 06-19-2006, 07:53 PM   #6 (permalink)
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Quote:
Originally Posted by rjharary
So it looks like I'm in big trouble, the switch must have happned when my mailbox was full, now everytime I send an email i get the notice that my storage capacity has been exceeded.

Find Service Book in your blackberry named WebMail or WebClient and delete it.
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Old 06-19-2006, 09:34 PM   #7 (permalink)
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Wirelessly posted (7100I: BlackBerry7100i/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/103)

Please explain What happens when you delete the webclient service book?
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Old 06-19-2006, 09:36 PM   #8 (permalink)
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If you delete that service book you lose access to the messages from the old bis 1.8 account. if you try to reply to or forward one of those messages you may get an unlisted message error.
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Old 06-19-2006, 10:03 PM   #9 (permalink)
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You will also stop receiving the notice that your storage capacity has been exceeded.

Choose your poison.
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Old 06-20-2006, 11:11 AM   #10 (permalink)
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Quote:
Originally Posted by Berry One
You will also stop receiving the notice that your storage capacity has been exceeded.

Choose your poison.
Thanks so much, I am trying that right now! I called Cingular yesterday and they told me to set up a filter so that I won't get emails from them anymoreIn other words block them from sending me messages I like your way better but just putting that out there if anybody needs to reply from 1.8 messages.

RJH
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Old 06-20-2006, 11:15 AM   #11 (permalink)
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It worked! thanks! Now I need to figure out why emails take 20 mins longer to get to me with the new BIS and I'll be in business.
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