BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-21-2006, 11:22 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2006
Model: 7100
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Reconcile not 100%

Please Login to Remove!

Hello.
I have a 7100r that is V4.0.0.219 on BES with Exchange 2003.

I have set my BB to delete on mailbox & Handheld, and it seems to work about half the time.

Is there anything else I can set to keep both the handheld and Outlook 2003 up to date?

I have also ran "Reconsile now" from the menu - and that cleans up some...but not all of my deleted mail.

Anyone else seeing this? Any ideas?

TIA
Offline  
Old 06-21-2006, 11:46 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
kelvin's Avatar
 
Join Date: Apr 2005
Location: Florida
Model: 8830
Carrier: VZW
Posts: 263
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have had this question from several internal users. A couple of things came out:
If you delete items from the Deleted Items folder (permanent delete) these items will remain on the BB until you delete them.
If you move items to a folder outside your tree (like a public folder) they will remain on the BB just like in the first example.

I have found isolated instances where some of the items do not reconsile correctly, but we were unable to determine a cause. A hard reset seems to solve any of these issues.

Hope this helps.
__________________
Life is what you make it.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.