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Old 06-26-2006, 11:47 AM   #1 (permalink)
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I see the problems with Cingualr and Verizon, thought I'd start the Tmo problems.

I haven't gotten any email since last night. I did all the usually resets so I'm thinking the problems are bigger then just me. I'm in Phoenix.

Mike
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Old 06-26-2006, 11:55 AM   #2 (permalink)
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I'm in MD and it seems like I'm also experiencing delays....I did a hard reset (battery out then back in) and I see emails in my comp's inbox but none in my BB's...I hope this gets fixed asap..
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Old 06-26-2006, 12:04 PM   #3 (permalink)
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Chicago here, and the usual almost-instant e-mails to my tmo.blackberry.net address haven't arrived in over 15 minutes and counting.
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Old 06-26-2006, 01:25 PM   #4 (permalink)
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There are reports in the 8700 forum.
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Old 06-26-2006, 01:30 PM   #5 (permalink)
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Just browse the first page of almost every forum on this site, and you will see that everyone is having this problem on every carrier. It's RIM problem, not carrier specific.
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Old 06-26-2006, 01:47 PM   #6 (permalink)
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Please be advised you may experience problems with the following:
Ticket Number: T001680014
Service(s): BlackBerry
Fault Description: Blackberry subscribers may be unable to send or receive messages, view attachments, or do 'more'
Market(s): All
Geographic Location(s): All.
The Estimated Time to Resolution is: 2 hours.
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Old 06-26-2006, 02:12 PM   #7 (permalink)
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Quote:
Originally Posted by NJBlackBerry
Please be advised you may experience problems with the following:
Ticket Number: T001680014
Service(s): BlackBerry
Fault Description: Blackberry subscribers may be unable to send or receive messages, view attachments, or do 'more'
Market(s): All
Geographic Location(s): All.
The Estimated Time to Resolution is: 2 hours.
yeah, i have a ticket open with them (RIM) as well. on hold now checking on it as i opened it about 4 hours ago and they said they were working on it and it should be "a couple hours."


was that ETR 2 hours from when you posted this?
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Old 06-26-2006, 02:18 PM   #8 (permalink)
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How do you open a ticket with them...I was not aware that an end user could contact them, I thought that was up to the Carrier..

Also, as I was typing this, a bunch of emails from earlier today just showed up on my handheld...
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Old 06-26-2006, 02:27 PM   #9 (permalink)
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I am in Michigan on Nextel, and sent myself some service books that have yet to make it to my BB. I can PIN, but emails aren't coming through. I was on hold for 10 minutes trying to get through. I was done. Please post if anyone knows the deal.

jj
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Old 06-26-2006, 02:32 PM   #10 (permalink)
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Quote:
Originally Posted by jungleland
How do you open a ticket with them...I was not aware that an end user could contact them, I thought that was up to the Carrier..

Also, as I was typing this, a bunch of emails from earlier today just showed up on my handheld...

contact your carrier (i go directly to cingular's data support team) and have them open a ticket with RIM. thats how i have always done it.
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Old 06-26-2006, 03:15 PM   #11 (permalink)
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I sent a message to my tmo.blackberry.net address and it pushed through all the others that had been waiting.
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Old 06-26-2006, 03:31 PM   #12 (permalink)
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Phoenix has problems too...
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Old 06-26-2006, 03:38 PM   #13 (permalink)
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I'm on Cingular and have been having problems all morning as well. Like josh816816 I sent another message to my @mycingular.blackberry.net account and it pushed all the other emails that have been hanging out there. Hopefully all is better now.
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