BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 07-05-2006, 02:39 PM   #1 (permalink)
New Member
Join Date: Oct 2005
Location: Chicago
Model: 8800
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BIS 2.0 & GMAIL (How To)

Please Login to Remove!

I just got off the phone because of issues getting gmail to work with the new updated BIS 2.0. I have read of the workarounds on this forum, but hadn't seen the "OFFICIAL" way to do it until I received this document from a Cingular employee.

*Important note, if you have over 400 GMAIL emails you should read this too.

Apologies if this exact guide/information has already been posted.

The following is a Cingular ATG(R) eServer solution:

ID: KB62404

Goal Integrate a Gmail e-mail account with BlackBerry Internet Service 2.0.

Goal Configure a Gmail e-mail account with BlackBerry Internet Service 2.0.

Fact BlackBerry Internet Service 2.0

Symptom Send or receive ISP e-mail

Symptom Send or receive Gmail e-mail

Symptom E-mail

UPDATE January 16, 2006:

By default, Gmail allows the BlackBerry Internet Service access to the first 400 items on the Gmail POP mail server. As soon as the number of items on the POP mail server exceeds 400, the BlackBerry Internet Service will no longer be able to access new messages. To resolve this issue, clear and reset the Gmail Forwarding and POP settings.

Change The Gmail account may also be configured with BlackBerry Internet Service 2.0 from a RIM BlackBerry device.


New Users: Creating a new BlackBerry Internet Service account.
Existing Users: Logging into the BlackBerry Internet Service.
A valid username and password for the Gmail account.
Enable the Gmail account for POP3 access.
Up to 10 e-mail accounts can be integrated through the BlackBerry Internet Service.

Integrating a Gmail account:

Access the BlackBerry Internet Service

In the "Existing E-mail Account" section, click Setup Account.

Enter the appropriate e-mail settings and click Next.

E-mail Address: [email address]
Password: user defined
Confirm Password: user defined

A confirmation will appear when the account has been successfully integrated. Click OK.

The integrated account will appear in the "Valid E-mail Account" section.

New e-mail will be sent to the RIM BlackBerry device.

Suggest a FixAn individual service book will be received for each integrated e-mail account. Each integrated e-mail account will have a separate Messages inbox icon on the RIM BlackBerry device.

Suggest a FixIMPORTANT: Gmail requires the use of SSL (Secure Socket Layer) through port 995 which may not be available on all devices.
Old 07-06-2006, 04:21 PM   #2 (permalink)
CrackBerry Addict
Join Date: Apr 2006
Model: 7290
Posts: 682
Post Thanks: 0
Thanked 0 Times in 0 Posts

actually this is true w/ 1.8
and it's not just w/'s actually Gmail who stops the email from popping once you have 400 emails on their POP server

who knows if they'll change this when they're finally out of beta - or if this is going to be their standard

as well - if you've got your Gmail set up in your Outlook you won't be able to receive it on your BlackBerry - Gmail only allows each email to pop once (and in one place) So you'd have to set up a forwarding rule to recieve on your BlackBerry

again - who knows if this will change when Gmail is out of beta testing
Old 07-07-2006, 11:43 AM   #3 (permalink)
CrackBerry Addict
Join Date: Jul 2005
Location: Solon, OH, USA
Model: 9000
PIN: 20878533
Carrier: ATT
Posts: 708
Post Thanks: 0
Thanked 0 Times in 0 Posts

Using the documented forwarding rule (as documented on this forum) seems to be more consistent and causes less problems (IMO). The downside to the forwarding rule is no email reconciliation.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

APPLE 630-0895-B  VRAM 128K X 8 BOARD CARD VINTAGE pictureAPPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD >
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD > picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.