I just got off the phone because of issues getting gmail to work with the new updated BIS 2.0. I have read of the workarounds on this forum, but hadn't seen the "OFFICIAL" way to do it until I received this document from a Cingular employee.
*Important note, if you have over 400 GMAIL emails you should read this too.
Apologies if this exact guide/information has already been posted. The following is a Cingular ATG(R) eServer solution:
Goal Integrate a Gmail e-mail account with BlackBerry Internet Service 2.0.
Goal Configure a Gmail e-mail account with BlackBerry Internet Service 2.0.
Fact BlackBerry Internet Service 2.0
Symptom Send or receive ISP e-mail
Symptom Send or receive Gmail e-mail
UPDATE January 16, 2006: By default, Gmail allows the BlackBerry Internet Service access to the first 400 items on the Gmail POP mail server. As soon as the number of items on the POP mail server exceeds 400, the BlackBerry Internet Service will no longer be able to access new messages. To resolve this issue, clear and reset the Gmail Forwarding and POP settings.
Change The Gmail account may also be configured with BlackBerry Internet Service 2.0 from a RIM BlackBerry device.
New Users: Creating a new BlackBerry Internet Service account.
Existing Users: Logging into the BlackBerry Internet Service.
A valid username and password for the Gmail account.
Enable the Gmail account for POP3 access.
Up to 10 e-mail accounts can be integrated through the BlackBerry Internet Service.
Integrating a Gmail account:
Access the BlackBerry Internet Service
In the "Existing E-mail Account" section, click Setup Account.
Enter the appropriate e-mail settings and click Next.
Password: user defined
Confirm Password: user defined
A confirmation will appear when the account has been successfully integrated. Click OK.
The integrated account will appear in the "Valid E-mail Account" section.
New e-mail will be sent to the RIM BlackBerry device.
Suggest a FixAn individual service book will be received for each integrated e-mail account. Each integrated e-mail account will have a separate Messages inbox icon on the RIM BlackBerry device.
Suggest a FixIMPORTANT: Gmail requires the use of SSL (Secure Socket Layer) through port 995 which may not be available on all devices.