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Old 07-06-2006, 10:31 PM   #1 (permalink)
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Default BLackberry on Fido...... .. WIERD?

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I went on the blackberry fido webclient for fun and noticed that you can enter your pin and imei number. I have a blackberry with rogers and so I entered my pin and imei number and got this reply.....




FIdo BLackberry Webclient Link ---https://webclient.blackberry.net/WebMail/Window.jsp?site=fido

Response I got.....




Account Set-up

--------------------------------------------------------------------------------

The PIN and IMEI you have provided are already associated with an account within our system.

Please ensure you have proceeded to the proper service provider's activation site, as specified within the provided documentation.

Contact Fido & I at 1-888-481-3436 for additional support.



Wierds that it recognizes my pin and imei # don"t you think?
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Old 07-06-2006, 10:56 PM   #2 (permalink)
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It sounds wierd but it makes sense. BIS (formerly 'web client') is a RIM system, not actually a FIDO site. (Look at the URL.) That particular front-end is operated for Fido but the true back-end where PINs are administered is a centralised system. That's why peer-to-peer (i.e. PIN) communication works between Blackberry devices from all carriers. For example, you can change your handset on a BIS site and it becomes almost immediately available for communication from any Blackberry.
The recommendation that you contact Fido does indeed sound wierd but that's because Blackberry tech support is administered at the carrier level. You got an error at the Fido front-end - automatic response is contact Fido - but they did also first say "Please ensure you have proceeded to the proper service provider's activation site...".

Last edited by cooperpwc : 07-07-2006 at 08:23 AM.
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Old 07-07-2006, 12:29 AM   #3 (permalink)
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Fido has/had a BIS site for a very long time now. This isn't because they offer BlackBerry service because they don't but it's because many of Fido's corp employees used BlackBerry for years and many since do. It was also used to test GSM BlackBerries on the 1900 MHz band as per Fido being Canada's first GSM provider when Rogers was still in its tdma phase.

Last edited by Lex Luthor : 07-07-2006 at 12:48 AM.
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Old 07-07-2006, 08:22 AM   #4 (permalink)
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Glad you pointed that out. Fido is an unusual situation as a non-Blackberry provider. But I think that you could expect the same wierd response if you went cross-platform with another carrier.
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