07-08-2006, 04:17 PM
Join Date: Jun 2006
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I believe the issue may stem from the fact that your accounts may not be setup and configured properly in BIS (BlackBerry Internet Service), which is a web-based management tool accessed by you online. You mention that Sprint/NEXTEL resolved your web access issue, but made no mention of them helping you configure email accounts. Call Sprint/NEXTEL support and have them walk you through the configuration of email accounts through BIS.
Last edited by adamlau : 07-08-2006 at 04:20 PM.