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Old 07-08-2006, 04:22 PM   #1 (permalink)
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Default UK Blackberry users, where are you?

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Hi,
I'm considering ditching my Treo 650p and moving to a Blackberry, possibly
on T-Mobile in the UK?
I have lots of questions which I would like to ask, is this the right place?

Many thanks
Mike
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Old 07-08-2006, 04:43 PM   #2 (permalink)
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Quote:
Originally Posted by Dirky
Hi,
I'm considering ditching my Treo 650p and moving to a Blackberry, possibly
on T-Mobile in the UK?
I have lots of questions which I would like to ask, is this the right place?

Many thanks
Mike
Hi,

I've just joined the forum tonight after picking up a Blackberry 8700G on T-Mobile in the UK. I'm not using BES (just an individual user, using it for my coming business startup, personal use and communication with my current colleagues).

I'm new to the whole thing but I AM in the UK so if you have any questions, shoot!

Dave
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Old 07-08-2006, 05:24 PM   #3 (permalink)
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Hi Dave,
thanks for the reply. Well one question I do have is:-

I notice that Blackberry are offering an 'express' version of the BES
with one client license, free.

I run an Exchange server here for my business. If I was to buy a 8700 on T-Mobile, would I be able to use my own hosted BES?

thanks
Mike
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Old 07-08-2006, 05:28 PM   #4 (permalink)
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Quote:
Originally Posted by Dirky
Hi Dave,
thanks for the reply. Well one question I do have is:-

I notice that Blackberry are offering an 'express' version of the BES
with one client license, free.

I run an Exchange server here for my business. If I was to buy a 8700 on T-Mobile, would I be able to use my own hosted BES?

thanks
Mike
Ah I didn't know about that (Express edition), Mike!
Checking it out now.

My 8700G has the "Enterprise Activation" module so I assume it supports BES over the T-Mobile service. I could be wrong, however, as I am new to the fantastic universe that is Blackberry!

If there's anything I can check out on the device (service books, about, etc) that would tell me for sure, just let me know and give me some directions!

Regards,

Dave
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Old 07-08-2006, 05:50 PM   #5 (permalink)
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Hi Dave,
not sure how you can tell.
Let me ask you about T-Mobile. Presently I am with 02, I'm paying 30 per month plus another 13 for 17mb data!

With the t-mobile deal you got, how much data/email can you use and at what cost? Were you already an existing t-mobile user?

Hey do you know if that screen font can be changed on the BB?

I'm also a Mac user, so this may complicate things!

thanks
Mike
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Old 07-08-2006, 06:02 PM   #6 (permalink)
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Quote:
Originally Posted by Dirky
Hi Dave,
not sure how you can tell.
Let me ask you about T-Mobile. Presently I am with 02, I'm paying 30 per month plus another 13 for 17mb data!

With the t-mobile deal you got, how much data/email can you use and at what cost? Were you already an existing t-mobile user?

Hey do you know if that screen font can be changed on the BB?

I'm also a Mac user, so this may complicate things!

thanks
Mike

Hi Mike,

It seems to place nice with the Mac (I have an iBook in addition to my main Windows and Linux boxes).

I *am* a T customer (I had a Sidekick) but I bought a regular "new user" contract as I haven't had my existing one long enough to qualify for any discounts.

I am paying 35 a month for Flext 35 (200 of credit per month - 2000 SMS or 1000 call minutes, etc).

You have to pay 10 for the Blackberry service (basically this goes directly to RIM for the email and management services). This gives 50MB/mo for email access.

You have the option to pay an additional 7.50 for "unlimited" internet access (2GB fair use limit). However they have a promotion on at the moment where you pay only 13 for the Blackberry AND data fees combined.

So in total I pay 48/month for 2GB data, push email and 1000 mins calls or 2000 SMS (or any combination thereof).

At Flext35 and above you get the 8700G for free. They don't stock many at once so you might have to shop around - I was lucky in that the store had one there and then (probably the most impulsive purchase I've ever made but I have wanted one for a while).

I decided to pick one up as Orange couldn't offer ANYTHING that would compare and their voice/data packages were rubbish in comparisson to T's. Also I don't get a decent signal on Orange where I live.

The screen font, font size, font style and antialiasing mode can all be changed. Quite a good selection of fonts actually!

The only thing I can't seem to do is change the default homepage from "t-zones" as it appears to be locked. However if you launch the browser and navigate to another page (perhaps a bookmark), you can exit out and the page will still be open the next time you bring up the browser!

Additionally, if you register as a business (I haven't done this yet as I'm still in the early planning phases of my startup), you get free Voicemail "max" (more voicemail capacity), cheaper roaming and some other such stuff. It's free and they'll take anyone from sole traders to multinationals.

Customer service (150) is also free now on Flext.

T seem pretty flexible in the UK as you can get the benefits of a consumer service with the business support and extras tacked on, rather than paying higher access / voice fees as a business (as some other networks enforce).

Regards,
Dave
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Old 07-09-2006, 05:19 AM   #7 (permalink)
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I agree T-Mobile have aggressive pricing plans at present because they're known as a consumer carrier and are keen to pick up more business users.

I've been with Voda UK since they were a start-up 20 years ago when voice calls cost 33p/min inside M25.

BIS costs 10/mth on top of my voice plan, but of course you also need a data bundle for BB browsing etc.

Their CS is first class (always call, never email) and my only gripe is that they're still on BIS v1.8.
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Old 07-09-2006, 06:06 AM   #8 (permalink)
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Thanks for the info guys!
So if I understand this right, the 10 for BIS is so you get a blackberry
email address with push capabilities?

If only wanted to use the BB on my own BES, would I still need this? Or perhaps its not possible to buy a blackberry without this?

Without BIS, can I still use the blackberry for my own POP email?

thanks
Mike
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Old 07-10-2006, 03:32 AM   #9 (permalink)
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Dirky - you need the BlackBerry plan to use mail on a BlackBerry (it doesn't matter whether you use BIS or BES, and you need to use one of them for BlackBerry email to work). On BIS, you set up the web client to pick up your POP email (or forward to your BlackBerry account from your current POP account).

Yes you can use BES Express and if you have this capability I recomend using BES with Exchange (either supported yourself or a hosted solution). It enables much better management of your Exchange account using your BlackBerry (filing messages, contact / calendar sync etc).
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Old 07-10-2006, 11:18 AM   #10 (permalink)
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Hi Guys,

Another TMo convert in the UK here. Been with them for about 3 weeks. Was with VF for about 12 years but they were not interested in keeping my custom unless I took a new number.

Went with Flext25 (which included the 20% extra allowance promotion they were doing) + Instant Email + WebNWalk.

I'd echo the sentiment about calling TMo customer service rather than emailing them.

My only gripe so far is that I cant seem to get GoogleMaps and SkyByMobile to connect. Maybe I need to change a setting. Thoughts greatfully received. I've got to use that 2GB somehow!

Edited To Add: I'm a Mac user and downloaded PocketMac. It's free and the synchronisation works like a charm.

Last edited by JabezClegg : 07-10-2006 at 11:22 AM.
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Old 07-10-2006, 01:21 PM   #11 (permalink)
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Iv just recently got flex 30, when they were doing the thing of pay 40% less for life. And only now considering adding bb data plan, just wondering is anyone else here using a 7100t and getting MMS as the t-mobile site says it doesnt support it but i know the phone does, so im worried that the mms service book might be disabled on there servers for the 7100t.
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Old 07-10-2006, 02:21 PM   #12 (permalink)
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Quote:
Originally Posted by JabezClegg
Went with Flext25 (which included the 20% extra allowance promotion they were doing) + Instant Email + WebNWalk.

Edited To Add: I'm a Mac user and downloaded PocketMac. It's free and the synchronisation works like a charm.
Thanks for the info. If you dont mind me asking what does that package cost per month?

Assuming I download and install the BES Lite version on my Exchange server,
would I then be able to get my exchange mail/calandar with the above package?

Thanks

Mike
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Old 07-10-2006, 04:39 PM   #13 (permalink)
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Slightly OT from my original post; do you know if it is possible to get the
web n walk if you sign up with t-mobile as a business user?

Mike
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Old 07-10-2006, 04:43 PM   #14 (permalink)
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Quote:
Originally Posted by Dirky
Slightly OT from my original post; do you know if it is possible to get the
web n walk if you sign up with t-mobile as a business user?

Mike
I don't see why not. I have it and they gave me all the details of signing up as a business user. Just need to provide particulars of business (be they letterheaded notes, notice of company registration, etc)

You should ask T about it, they'd be best to advise you. I found they had a lot of time to talk things over with me when I went into the store. They'll be able to answer all your questions.
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Old 07-11-2006, 03:21 AM   #15 (permalink)
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Quote:
Originally Posted by Dirky
Thanks for the info. If you dont mind me asking what does that package cost per month?

Assuming I download and install the BES Lite version on my Exchange server,
would I then be able to get my exchange mail/calandar with the above package?

Thanks

Mike
Hi Mike,

Note sure about BES Lite. Call them and ask -- I'd be interested in the answer too.

My package cost per month is 25 for Flext25, 7.50 for WnW and 5 for InstanEmail. Instant Email was reduced from 10 to 5 because I also took WnW.

This gives me 80 of 'credit' to use on calls, sms and mms in any mixture. Calls are 'charged' against the credit at 20ppm, sms at 10p each and mms at 20p each. Over your allowance these call charges also apply. In addition I get 2GB of data usage per month and I think 50MB of InstantEmail.
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Old 07-11-2006, 01:54 PM   #16 (permalink)
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Sounds a good deal. Do you know if the offers available online are
available in the tmobile shop? I called our local shop today and she seemed to make out they could match the offers.
However they were busy in the shop and she offered to call me back.
I may pop in tomorrow.

I'd really like to be able to get MSN messenger working on the 8700 too.

Oh yes and one more thing. With the BIS, I read you set it up to pick up email from your different accounts/servers and then it pushes it out to your BB?
Is this correct? If so how does it collect the emails, POP/IMAP etc and what sort of frequency?

Do you set this up via a web page?

Sorry for so many questions!
Thanks
Mike
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Old 07-11-2006, 02:00 PM   #17 (permalink)
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Quote:
Originally Posted by Dirky
Sounds a good deal. Do you know if the offers available online are
available in the tmobile shop? I called our local shop today and she seemed to make out they could match the offers.
However they were busy in the shop and she offered to call me back.
I may pop in tomorrow.

I'd really like to be able to get MSN messenger working on the 8700 too.

...
I got GoogleTalk working fine by entering the TCP settings (as per one of the posts here, use search and you'll find it. Just need to enter the APN!)
I'm assuming MSN Messenger will also work.

When I was in the store they beat the online offers for me. I'm guessing they get pretty good comission for blackberry sales (typically high-spending customers I guess).
Super helpful and it's the first time I've felt valued as a customer when starting a new phone contract!
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Old 07-11-2006, 02:22 PM   #18 (permalink)
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Its because t-mobile store reps get amongst the highest commisions for sales, i thing its carphone warehouse get the highest.

If you setup the emails to be POP'd then they are checked by the BIS every 10 minutes, but the more emails you get the more regularly it checks, or you could always forward your email to your bb address which would get to you faster. Im assuming the BIS is setup on a webpage as its name sugests, but as iv not got a bb data plan yet i cant be certain, when you find out could u let me know, as im in the middle of deciding if i add data and am waying up the expence at the moment for a service that i dont really have the need for. Dam gadgets. lol.
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Old 07-11-2006, 02:45 PM   #19 (permalink)
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Hi,

Yeah you set it through a t-mobile website (along with your email). Tried to post the url (so you can at least see the login page and layout) but apparently I need at least 10 posts to do so, lol.
You can also access this from the BB itself.

Dave
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Old 07-11-2006, 02:57 PM   #20 (permalink)
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Hum... Now i just have to find out if t-mobile support MMS on the 7100t, if the service books are active then im gona endup with a data plan. I know they have the service books for the 8700 but there is the option for them to block services per device and as there site says the 7100 doesnt support MMS then it might be because they hav it blocked.

Anyone here using a 7100 on t-mob uk with MMS? or do i have to wait till someone at t-mob who knows BB devices to get back to me. lol.
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