Originally Posted by isarib
I'm currently using a 7100 on BES. I tried putting my simcard into a 7200 and reactived my enterprise. Everything worked on both devices, one at a time of course. Now I want to use back my 7100, I reactived my BES activation and new emails are trickling in again. However, I have OLD emails which are still on the 7100 which I cant delete!!! Everytime I try to delete emails of a certain date(I think prior to the switch), it just doesnt do anything. I can delete new emails without problems. Is there anyway or has anyone experienced this before without doing a wipe?
HA! Real cute. (sorry to laugh, but sometimes you just have to!)
Anyway, I suspect
the problem is the BlackBerry doesn't "know" they're there because you probably deleted them on the 7200, and the BES thinks they're gone, and that's what it's telling your BB! (now see why I was laughing?)
Have you tried to go to a certain date, click
the wheel and select Delete Prior
Or try this. Go into Messages --> Options --> Email Reconciliation
and set Wireless Reconcile
for the Desktop
service. Go back to the Messages, click
the wheel and select Reconcile Now
(I don't think this does anything for the BES mailbox, but it couldn't hurt!).
Now try deleting the messages. If it works, turn Wireless Reconcile back on.
If that didn't do it, it's probably easier to just wipe, but you could also try deleting the Desktop[CMIME] service book, then try deleting the messages, then have the BES resend the service books or run Desktop Manager set up for your email account and plug in the BB - it will get the service book automatically.