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Old 07-17-2006, 07:41 AM   #1 (permalink)
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Default Water damage indicator problem

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I have had an 8700c since last November. This weekend I was cutting the grass and I clipped the phone on the inside of the elastic waistband of my shorts while I cut the grass. When I removed the phone, it was damp from sweat (not wet). I was switching to another phone for the weekend, and I noticed that the previously white square under the battery cover was now bright red (indicating exposure to water). The battery indicator had also changed to red. The phone works fine. If I ever have a problem with the phone, I am sure I will be denied warranty service due to the red square. Is there anything I can do?
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Old 07-17-2006, 08:06 AM   #2 (permalink)
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Once red always red. Sweat and too much of it will harm a phone just as bad as a good dunking. Be glad it works and maybe leave it in a safe place while mowing! Blackberrys are tough!
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Old 07-17-2006, 08:19 AM   #3 (permalink)
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Quote:
Originally Posted by greggebhardt
Blackberrys are tough!
Very true. I did the same thing with my RAZR - (mowed the lawn, got it wet from sweat) and the RAZR didn't work at all. Lucky for me, the water indicator spot stayed white and they sent me a new phone for free.

You're fortunate the device still works.
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Old 10-03-2006, 08:17 AM   #4 (permalink)
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Quote:
Originally Posted by greggebhardt
Once red always red. Sweat and too much of it will harm a phone just as bad as a good dunking. Be glad it works and maybe leave it in a safe place while mowing! Blackberrys are tough!
Is the water indicator the white square in the battery compartment of my 7130e. My battery has red +s but seems to hold a charge ok.

Scott
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Old 10-03-2006, 02:40 PM   #5 (permalink)
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Something similar happened to me at the pub. I set my phone down on the table that had some (actually very little) condensation from bottles on it and a few drops got under the cover. I opened up the battery compartment and wiped them off. However now the white sticker is 50/50 red and white. In my opinion it is a very poor location to put the indicator. Under the battery or on the inside (hidden) of the case would have been better locations. However, I am sure RIM did this on purpose so that even the smallest drop of water will void the warranty and boost their sales. Because what else are you going to do, switch?

If you feel you have been cheated out of a good white sticker, you could always be underhanded. It is just a sticker.

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Old 10-03-2006, 02:44 PM   #6 (permalink)
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Ummm those should just be red stickers.... When I was a sprint employee ppl would bring them in all the time well one day i experiment and it was just a sticker.......you should be able to take the sticker off and then if u tend to have a problem just go buy a new battery from ebay or something and then send it in under warranty
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Old 10-03-2006, 03:50 PM   #7 (permalink)
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Quote:
Originally Posted by ScottPV
Is the water indicator the white square in the battery compartment of my 7130e. My battery has red +s but seems to hold a charge ok.

Scott
The red Plus symbols bleed when they get wet. If they have not bled, yer all good.
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Old 10-03-2006, 03:51 PM   #8 (permalink)
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Quote:
Originally Posted by Greg8700G
Ummm those should just be red stickers.... When I was a sprint employee ppl would bring them in all the time well one day i experiment and it was just a sticker.......you should be able to take the sticker off and then if u tend to have a problem just go buy a new battery from ebay or something and then send it in under warranty
There are stickers on the battery, inside the battery compartment and inside the device (2 of them).

If the device gets wet, you will need to replace all 4 moisture indicators in hope of getting a new device.
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Old 10-03-2006, 04:13 PM   #9 (permalink)
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Tel them you go pushed in a pool...Worked once for me as well. Device was no where near theprice if the BB but it was kinda close...
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Old 10-03-2006, 09:38 PM   #10 (permalink)
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In response to the OP:

Hopefully you subscribe to your service providers "Insurance" program so that if/when you BB fails you can have it serviced/replaced.

If you are caught w/o "Insurance", then you maybe SOL.

Back up your contacts and phone info so if/when it fails you will not be at a total loss.

Hope your BB last forever though!
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