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Mystique 07-18-2006 07:09 PM

Sending from "contacts" results in a red x
If I use the lookup feature of my 7230 blackberry then the messages will work - if I use my address book I am receiving a red x.

Any ideas?

rcbjr 07-18-2006 07:18 PM

When you get the Red X, open the email and scroll up to the top and tell us what the reason is.


Mystique 07-19-2006 05:13 AM

Transaction Error
"Transaction error - failure at service"

Thanks for responding!

d_fisher 07-19-2006 07:28 AM

Try pulling the battery for 30 seconds.

Mystique 07-19-2006 08:14 AM

Thanks but ...
Unfortunately that was the first thing I tried ... and it usually works but not this time. :(

earth 07-19-2006 08:28 AM

sometimes you need to pull the SIM card out as well for a few seconds and replace everything and start the wireless network again. If still a problem, resync with your BES server, finally call your service provider.

Mystique 07-19-2006 11:34 AM

You know I forgot about the SIM card - will try that as well - thanks for the help and will keep you posted!

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