If I use the lookup feature of my 7230 blackberry then the messages will work - if I use my address book I am receiving a red x.

Any ideas?

When you get the Red X, open the email and scroll up to the top and tell us what the reason is.

Rcbjr

"Transaction error - failure at service"

Thanks for responding!

Try pulling the battery for 30 seconds.

Unfortunately that was the first thing I tried ... and it usually works but not this time. :(

sometimes you need to pull the SIM card out as well for a few seconds and replace everything and start the wireless network again. If still a problem, resync with your BES server, finally call your service provider.

You know I forgot about the SIM card - will try that as well - thanks for the help and will keep you posted!