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Old 07-20-2006, 01:16 PM   #1 (permalink)
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So, I'm trying to Enterprise Activate OTA and it apparently isn't working. I have 3 devices that pretty much are doing the same thing. I've sent everything up on the BES and when it gets to 87% it apparently stops and I get an hourglass. After about 30 minutes of it sitting there, I did a hard reset. I then did a wipe handheld and tried again. Any clue as to why this could be happening? Any suggestions on how to fix it?

(I've done a search and haven't found anything pertaining to Enterprise Activations and Hourglasses.. If there is one, I apologize ahead for wasting time.)
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Old 07-20-2006, 01:20 PM   #2 (permalink)
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don't know, but during the EA after upgrading from 3.6 to 4.0 it took about 3 hours to complete. upgrade from 4.0 to 4.1 took about 15-20 mins. maybe give it a little more time?
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Old 07-20-2006, 01:24 PM   #3 (permalink)
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I think I've figured it out. After starting the EA again, I've noticed that both end users have over 1500 calendar entries on their devices. That makes a difference. I'm sure that is what is causing the slow activations.. My other activations never take this long and none of those have this many calendar entries.
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Old 07-20-2006, 01:30 PM   #4 (permalink)
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Mine took forever as well...I actually took the battery out and when I put it back in, it didn't give me the option to activate it again. So I left it. So I figure it is not fully working. At some point I am going to do it all over again.
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