Originally Posted by Alimah
I was attempting to load some new software to my 7520 - nothing huge, just a few small things.... The backlight software, and 2 others that I found on the forum. I am so traumatized, I don't remember what they were. Anyway, I don't know what happened but in the midst of loading the apps, the dreaded 507 came up on the screen. I popped the battery out and back - nothing. I got desperate and went and made coffee hoping it would repair itself in my absence - nothing. I called Nextel - HUGE nothing on their end. They had me remove the battery (even though I told them I already tried), then they had me download the 4.1 software and call them back. The second person I spoke to was TRULY a doofus. She did not even have me TRY to load the software they had just requested me to download and insisted that I bring it in for repair. I asked her to transfer me to someone smarter than her. Thankfully she obliged and a very fine gentleman finally got me up and running.
Unfortunately, my berry is now like NEW - no contacts, empty messenger list, etc... I already re-installed all of the missing apps and I think I have an old backup to retrieve most of my address book. Has this ever happened to anyone else? Any idea what went wrong so I don't repeat this error? After about an hour, I was SHAKING. Perhaps I loaded too many apps at the same time? I don't know?? Please advise.
As well, just thought I'd throw in there that my berry is now perfectly SILENT. All of those settings have been turned off and need to be re-adjusted. I should have stayed in bed....
Hello, First post in this forum, but I have the same problem, Ive been trying everything possible, could you tell me please how do you fix it? I MISS MY BB