08-01-2006, 08:51 AM
Knows Where the Search Button Is
Join Date: Jul 2006
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I spoke for about 2 hours yesterday with RIM support, and they say that this problem I am having is not supported by them as the emails are in HTML and they only support plain text emails !
RIM says that they have not received any complaints about this problem.
I suggest that everyone that has this problem call RIM support and complain so then maybe they will fix it sooner than later.
In order to speak directly to RIM if you have a Cingular, Verizon, ect account, one must go through Cingular, Verizon first, ask to speak to BlackBerry Support and Ask them to transfer the call to RIM support.