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Old 07-31-2006, 08:39 PM   #1 (permalink)
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Default Random Person Receiving my emails (Help urgent)

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Ok, let me start by saying that about a month ago I lost my T-mobile 7105t and have since replaced it with a t-mobile MDA.

Well just today a I sent a copy of an email from my University email to my yahoo address. Then I got a message from someone asking why they were receiving my email messages. The odd thing is that the message was sent from my own yahoo email. The person was typing this from a blackberry and using my own email address. Here is the exact message:

"This is elizabeth... Not sure how but I keep getting your messages- did you type in my telephone number by mistake when you set up this account you are showing up as a text message on my blackberry please correct this asap
Sent from my BlackBerry wireless handheld. "

The only explanation I have is that she had found my blackberry and is now using it for herself. The day I lost it, I made sure to cancel the service on the blackberry. But does all the email information stay on the blackberrys memory. So in theory if she was to activate the blackberry, once it was in service again...it would begin to pull all of my emails again. Would I be right tyo assume this. This is the only way I could see that she would be receiving my emails, and able to send from my own address. If this is the case, I am non to happy.

So if this is the case, what could I do? Would T-mobile be able to do anything. If I change the passwords to all of my email accounts, would the blackberry stop receiving them. Does the blackberry have to submit a password everytime it polls for email.

My blackberry used to get 3 email accounts, my yahoo, .mac, and university email. I think she is only getting my yahoo email as it was the only one directly polled on the blackberry. The other ones were just fowarded to my tmo.blackberry email. Even so, I had canceled the forwarding on those other accounts. So I think the only one I have to worry about is the yahoo account.

I know this has been a long post, but if any of you can help me out and give me some direction here I would greatly appreciate it. Thank you so much for any help you provide.
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Old 07-31-2006, 09:35 PM   #2 (permalink)
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Update here. She actually got back to me and here is what she said.


"I have had this blackberry for months-i asked my IT person today and he mentioned that when you set up the account you put in my number... Please look into this.
Sent from my BlackBerry wireless handheld."

Anyone please have any input on what I could do?
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Old 07-31-2006, 09:49 PM   #3 (permalink)
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The blackberry PIN and IMEI are somehow associated with your BIS account.

if you log into your BIS account and remove your integratted email from the list of emails then you should be ok.
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Old 07-31-2006, 09:51 PM   #4 (permalink)
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Is it possible that your Yahoo email was setup to forward to your @tmo.blackberry.net address and after you cancelled your BB service this Elizabeth person signed up with you old tmo.blackberry.net email address? Therefore the old forwarding rules are still in effect and now sending to Elizabeth's BB.

Not sure if this is possible but you might want to check the forwarding setup on your Yahoo account.
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Old 07-31-2006, 09:58 PM   #5 (permalink)
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My yahoo email was the only email that wasn't forwarded to my tmo.blackberry email. I have the payed for yahoo account so am able to set up the yahoo email directly on the blackberry, so no forwarding is required.

But according to her latest email, she is not using my lost blackberry as she has her own which she has had for a while.
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Old 07-31-2006, 10:02 PM   #6 (permalink)
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Please ask the Blackberry user to remove all items from services book and download it again. It can help to remove previous email account details.
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Old 07-31-2006, 11:46 PM   #7 (permalink)
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If she doesn't have your old BB, then the only explanation (assuming she's being truthful about this not being your lost BB) is that your Yahoo mail account has been associated with the PIN number of her (Elizabeth's) BB. You didn't mention in your original post if you were on BES or BIS, but I assume BIS. I would, as someone suggested earlier, log into your T-Mo BIS account and make sure that the Yahoo account isn't there (if you still have access to that site).

It would actually be strange if you found the Yahoo account there and it was associated with the wrong PIN number, because you said that it was working fine with your old BB before you lost it and nothing should have changed in the meantime.

Another explanation might be some weird stray electron thing that happened when you cancelled your BB service with T-Mo. Perhaps they made some unintentional change (that I can't even guess at) when they cancelled your account.

You need a lot more info from "Elizabeth," [if that's really her name ] to solve this, I think. Who her service provider is would be a good start. If she's on T-Mo, that might make a little more sense. If she's on another provider, then that's more complicated.

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Old 08-01-2006, 11:37 AM   #8 (permalink)
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As said before...have her remove all service books and re-push them to herself. Call the carrier have them unregister and re-register the PIN and IMEI.
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Old 08-01-2006, 01:22 PM   #9 (permalink)
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To expand my narrow knowledge base, how did this strange person get service books on her blackberry that would allow her to receive the OP's mail? This sounds pretty worrisome if some random person could start receiving my mail someday.

I thought that BIS sent email to a particular PIN and no other, regardless of service books present on the device. Did the carrier somehow map one PIN to another or something similar?

I love finding new things to worry about.
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Old 08-01-2006, 03:14 PM   #10 (permalink)
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T-Mobile accounts are also assocaited w/ mobile #
SO - if this is not the lost BB - somehow the wrong mobile # got associated w/ PIN

i'd call T-Mobile and have them make sure there's no association between his old mobile # and PIN

also - if it IS the lost handheld it will still have the old service books on it; hence they will still get the email if acoxxxx's still set up partially
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Old 08-01-2006, 03:16 PM   #11 (permalink)
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Another lesson - if you lose a phone or BB, don't just suspend service, have the IMEI marked as lost or stolen so that it is unusable even with another SIM card.
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Old 08-01-2006, 04:12 PM   #12 (permalink)
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Quote:
Originally Posted by BERDucky
T-Mobile accounts are also assocaited w/ mobile #
SO - if this is not the lost BB - somehow the wrong mobile # got associated w/ PIN
Ah Ha, now I understand. Thanks for clearing it up.

My ignorance of this sort of thing is phenomenal. I've been with the same carrier since I was born, it seems (laziness) and before I got my BB, I could have cared less how any of this mobile technology worked.

Learning is GOOD.
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Old 08-01-2006, 06:06 PM   #13 (permalink)
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Yea I do not think that it is my old blackberry anymore. She has contacted me again, and has directed me to speak with her IT person. Im going to see what he has to say, and I will also be getting in touch with t-mobile as well.

It is scary that some random person can be getting my email... hell I used to get emails from random accounts when I first got my blackberry. I was getting emails from the accounts of 3 different people, when I first set up my BB. I quickly straightened out the problem with t-mobile, and notified the people that I was getting their emails, needless to say they were none to happy.
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Old 08-01-2006, 11:24 PM   #14 (permalink)
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I have this experience before. Blackberry account is attached to a PIN and IMEI of a handheld device. Once this handheld device is re-assigned, service book from handheld should be deleted and also need to delete everything by using Desktop Manager software. In order to remove everything email account information before re-assign.
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